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One Hit Wonder
rgoldie
One Hit Wonder
April 2, 2024
Answered

difference in subscription vs what I actually pay

  • April 2, 2024
  • 1 reply
  • 60 views

My subscription plan on app indicates $11.99 but you take $13.99 payment out of my bank. How does that work

    Best answer by E0xc815

    Hey @rgoldie 

    Did you book with Apple or Google?
    If so, a service fee will be added to the subscription price, for which you can thank Apple/Google.

    Recommendation: Cancel your current subscription, wait for the contract to end and then book a new premium subscription via browser at deezer.com (not within the app!).

    1 reply

    Rockstar
    E0xc815Answer
    Rockstar
    April 2, 2024

    Hey @rgoldie 

    Did you book with Apple or Google?
    If so, a service fee will be added to the subscription price, for which you can thank Apple/Google.

    Recommendation: Cancel your current subscription, wait for the contract to end and then book a new premium subscription via browser at deezer.com (not within the app!).

    [he/him]
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