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2539 Topics

D
Runaway Baby
dead2thewindRunaway Baby
posted in Features & Feedback

Expand Deezer connect's functionality

Specifically, allow users to control smart speakers such as Amazon's Echo via Android. In the same way we can control the desktop app via mobile devices.

20
Z
Tiny Dancer
1 year ago
solstice_outcry
Lover
solstice_outcryLover
posted in Features & Feedback

Fix Track Mix/Track Radio

So excited you finally have released this, but I have recommendations to make it competitive with other services versions.  When choosing track mix, the user generally wants to hear the song they used to generate the mix. It would be good practice to test this feature with that in mind for premium or hifi subscribers.  Track mix is used primarily for music discovery. The idea of track mix is to hear more of what the user likes but hasn’t heard. From my short time with the feature, it very frequently will play 3-4 songs from the artist which seeded the mix. Causing the user to skip tracks that could have been avoided by not playing the seeded artist for ~3-4 tracks into the mix. This could greatly be improved with a global feature of having a slider where one side is “artist only” and the other “discovery”. The middle would act as a mix between the two.  On a more general note that feels almost silly to put, is that the mixes aren’t very accurate to the track that was chosen to create t

20
R
Tiny Dancer
1 year ago
C
Runaway Baby
Cristian IoanRunaway Baby
posted in Features & Feedback

Bitrate - device in exclusive mode

Hello, I have some small issue with the Deezer beta app under windows 10. Everything gets up-sampled to the sample rate set up for shared mode in windows control panel. Anyone has some idea why this is happening? thank you for you help. PS: Hardware: Windows 10 laptop + Chord Mojo (DAC)

20
E
Tiny Dancer
1 year ago
G
Runaway Baby
geenzoRunaway Baby
asked in Features & Feedback

How do I disable auto-play of unwanted suggested music?

This is making me crazy and it is an absolute deal breaker.  Without a solution to stop playing unwanted music after my selected track the service is just annoying.  Why should I listen to something I don’t want (even if I paid)?  Why someone/something has to choose my music instead of me? I wrote to the support but I was dismissed with something like:  “sit and wait, maybe in the future someone will decide to implement such feature”.  That’s very, very far from acceptable  

20
Leonídia.Deezer
Community Manager
21 days ago
T
Runaway Baby
TykesoundsRunaway Baby
asked in Features & Feedback

MP3s aren't uploading

I've followed the instructions to upload MP3s to my music collection on Deezer using my PC and it's not working. This seems like a clunky way to do this anyway. Is there some reason Deezer can't just recognise and play MP3s already on my phone? Google's Play Music app does that, so I don't understand why Deezer can't be modified to do likewise. But, for now, the instructions for uploading MP3s aren't working for me, so any help would be greatly appreciated. Thanks, Ray

20
Leonídia.Deezer
Community Manager
1 day ago
L
Runaway Baby
lern2swimRunaway Baby
asked in Your account, favorites and playlists

2000 artist limit on Deezer?

I'm seeing references to there being a limit on the amount of tracks that can be favorited.Is there a limit on artists too???

20
Leonídia.Deezer
Community Manager
1 month ago
C
Cazza
asked in Your account, favorites and playlists

Deezer won't play??

Hello, Just went to play as normal but wont play ?? please help !!

19
Superschlumpf
Deezer Legend
1 year ago
A
Runaway Baby
AssistingJarlRunaway Baby
posted in Your account, favorites and playlists

Is there some way to play music without selecting my favourite artists?

Y’see the awkward thing is, I kind of wanted to just listen to some music, not feed some stupid algorithm. This is a very offputting welcome experience, with no obvious way to skip it (on web, desktop app, or mobile).  I’ll be trying out the competition instead, in the hopes that they’ll allow me to try something as revolutionary as “sign up for an account and play a song”.

18
Leonídia.Deezer
Community Manager
8 days ago
A
Runaway Baby
Alexandru LucianRunaway Baby
posted in Features & Feedback

Scaling Fonts Automatically in Deezer iOS app (support Dynamic Type)

Hello, I have noticed that you are playing with a new font and i personally like it. But besides the new font, please, you need to implement dynamic font support for the app. [h2]In some areas of the app the text is to small for those who need larger text for better readability.[/h2] I do not want you to make the text bigger for everyone, I would like you to make an [b]option[/b] (with dynamic type support) to make bigger and much easier text to read for those who are comfortable using larger text sizes. Thanks, Alexandru

18
Leonídia.Deezer
Community Manager
9 months ago
dgoorevitch
Lover
dgoorevitchLover
asked in Your account, favorites and playlists

Why is search so bad? The pictures are self-explanatory.

 

17
P
Tiny Dancer
1 year ago
A
Tiny Dancer
Alex1_998Tiny Dancer
asked in Subscription and payments

DELETE MY DEEZER ACCOUNT NOW

Hi, I want to delete immediatley my account 

17
A
Tiny Dancer
1 year ago
AlexWayfer
Lover
AlexWayferLover
posted in Features & Feedback

Special characters in search

I watched for the topic about special chars: https://en.deezercommunity.com/archive-51/problem-with-search-in-deezer-web-version-and-special-characters-63367?postid=193559#post193559Not it’s unavailable: Why? Anyway, I still have problems with long dashes in search. Is it difficult to fix/change?

17
AlexWayfer
Lover
9 months ago
B
Runaway Baby
barblessRunaway Baby
asked in Subscription and payments

Tell me about your data breach

...the one that happened to Deezer in 2019 but has only recently been reported by HaveIBeenPwned. I can’t seem to find anything on this site about it. I haven’t received email from Deezer about it. Yet it evidently affects 204 million Deezer customers.

17
Yula
Moderator
1 year ago
J
Runaway Baby
Jens_CrazyRunaway Baby
posted in Features & Feedback

Higher limit for songs in a playlist

5 years ago people already asked for a higher limit of songs in playlist, but it stil isn't increased yet. My question is why? And I know al lot of people won't use Deezer because of this.

17
Leonídia.Deezer
Community Manager
9 months ago
Z
Runaway Baby
zebra29Runaway Baby
posted in Features & Feedback

Why always live version of a song

When searching for a song on Sonos or Google Auto, Deezer always defaults to a live version if it exists.  How can I disable or discourage this behaviour?

16
Leonídia.Deezer
Community Manager
3 months ago
C
Christy.Slater
asked in Subscription and payments

How do you clear all your favourite tracks?

I want to delete all my favourite tracks and restart it but don’t know if there is a clear all button somewhere or will I have to physically go through them all?

16
A
20 days ago
T
Lover
therave66Lover
asked in Features & Feedback

Notification Bell not working on Windows Desktop app since September 2023 Update?

Windows 10, latest patches etc. Deezer app updated from Windows Store today (15th September 2023). Notification bell (top right hand corner of app) cannot be clicked to show entries. It worked prior to this update. Logging on to deezer.com through a browser and the notification bell works. My temporary workaround is to create a shortcut from browser to desktop to Deezer.com and have it selected to open as a window. Anyone else with the same issue? If yes, has this only happened after latest update? 

16
F
Runaway Baby
5 months ago
A
Tiny Dancer
asdkfjhgasdfgkhTiny Dancer
posted in Features & Feedback

Grouping of Music

I’d appreciate some functionality that lets me group/sort albums and artists in a hierarchiecal manner, perhaps similar to a playlist.

16
Johnathan.Deezer
1 year ago
T
Runaway Baby
Thoroughly FalseRunaway Baby
asked in Subscription and payments

A network error has occurred while checking the subscription

What is going on with Deezer? Lately it's been nothing but issues. Today I'm getting this error on both of my devices. Both of which have internet connection. But offline doesn't work either. Nothing will play. I'm the owner of a family account that's been working fine and nothing has changed. I even used Deezer fine 2 hours ago. But now it's just doing this. The other person on my family plan isn't having this issue.  For how much Deezer charges, it's unacceptable that this even happens. 

16
Jaime.
Community Manager
1 year ago
K
Lover
katroLover
asked in Features & Feedback

Cloud-synced Queue is disappearing

Hello, my cloud-synced queue list quite regularly disappears.It happens maybe once or twice per week. Probably when there is longer pause between listening sessions (few days).For example a listen on Friday. Then I don’t listen whole weekend. On Monday when I travel to work I want to resume where I left off.But the queue is not there in the app:On mobile devices (iPad and Android phone) It looks like there is no queue at all.On desktop player (Windows or web) the queue is there, but position is lost - it starts over from track #1. It started happening maybe few months ago. Before that the queue sync was rock solid and dependable. Now is almost useless for me :-( Cloud-synced queue list is turned on in all apps on all devices. Does anyone else has similar issue? Is there some solution or workaround? Thanks

16
leonardooz
Runaway Baby
5 months ago
J
Runaway Baby
jkawRunaway Baby
posted in Features & Feedback

Scroll bar?

When I go to my list of favorite albums, there is a scroll bar but there is no highlighted portion/ button/ whatever to click on in order to move the page up and down. I have many albums in my list and this lack of functionality in the scroll bar makes browsing through the albums difficult.

16
Leonídia.Deezer
Community Manager
4 hours ago
C
Tiny Dancer
CiegeTiny Dancer
posted in Features & Feedback

Album cover not displayed in downloads

I am not seeing most of the album art of the CDs I've already downloaded or the ones I'm streaming for that matter. Please help me with this.

15
S
Tiny Dancer
1 year ago
J
Runaway Baby
Johann.StrydomRunaway Baby
asked in Features & Feedback

Spotify features I would love on Deezer

Good evening, I friend recently joined Spotify and was showing me a number of features that i would love to see on Deezer.Crossfading between tracks Gapless playback: Which allows for gapless playback of songs, specifically created for live concerts or dj mixes Automix: Allows for a smooth transition between tracks in a playlist Canvas: this plays short looping images of the album art or artist on a mobile device.All these i really enjoyed and would love the functionality of them in Deezer.One great feature that still out trumps is the availability of live radio stations.

15
L
Runaway Baby
1 year ago
U
Runaway Baby
ummacles
asked in Features & Feedback

How do I completely clear the queue/now playing section?

I was casting music to a Google Home and was trying to clear the queue, but couldn't find any option to do so.  Looks like I had to stop casting in order to modify the queue, which only let me rearrange tracks or remove them one by one. Upon being left with one track, there doesn't seem to be any way of removing it, so whenever I load the app, I'm stuck with the last track at the bottom.  I can bring it up to fill my screen, view my queue, and there's the track at the top stating "now playing".  I have the option to add it to my queue (I guess it's not considered to be in the queue already), but can't remove this final item. I'm within the first half hour of my trial.  Looking to switch from Google Play Music, I first tried Spotify, but cancelled within the first day because of this exact problem: no ability to fully clear the queue.  Deezer doesn't have the same queue problem, does it?  

15
T
Tiny Dancer
9 days ago
A
Runaway Baby
Amazon62Runaway Baby
posted in Features & Feedback

Podcasts on Deezer - reverse order of episodes

Hi,Use it mainly on a Windows 10 64bit desktop, but the problem is also on my Android phone. The episodes are in reversed order. Starts with ep.10 and ends with ep.01 (for example). So everytime an episode ends, I need to manually select the next episode. An example is Locked up abroad podcast. The order is not very important for that podcast though.

15
Leonídia.Deezer
Community Manager
7 months ago
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