Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 772 Topics
  • 4,564 Replies

772 Topics

S
ShaenaNew member
asked in Your account, favorites and playlists

Premium with Ideal not availible

Hello, I would like to get Premium but the only options I can select are 3 month trial plans but I already had that. I canceled briefly but now i want to return to Deezer premium. However on subscribing, I can't select a monthly subscription and IDEAL does not work with my bank either and I don't have a credit card or google pay or paypal? I had a premium before and it worked fine with my bank. I can't figure out what is wrong.

1
dee_dirk
Deezer Legend
29 days ago
D
DuskeGroupie
asked in Your account, favorites and playlists

account

When I'm listening to music, its just pause me and say its another device connected and cant listen in the same time, but i delete all connected devices and reset my password and still not working...

1
dee_dirk
Deezer Legend
29 days ago
H
hesterpallandNew member
asked in Your account, favorites and playlists

Deezer via T-Mobile

Hello, Today I received an email that my Deezer contract is ending. However, I recently extended my T-Mobile contract, including Deezer. The administration of T-Mobile still says that I have a Deezer contract and I still pay for it. Can you check what is going on? Kind regards,Hester Palland

3
Alfredo.
Moderator
1 month ago
Z
Ziggy The StarmanGroupie
posted in Your account, favorites and playlists

Deezer plays another song not the one clicked

Hi thereThere’s a playlist I’ve had since I started using DeezerBeen 3 years in a rowLast year, there appeared an interesting bugI would pick a song I want to listen to, say, Daze by Poets Of The FallAnd Deezer would play Dazed And Confused, which is also in my playlist, insteadIt’s not always like this, but sometimes it happens soWhat’s interesting., it happens only with this playlist, others are just fineIt doesn’t bother me much, as it happens not often, and since I started using Favorite tracks as a main playlist, I don’t use the old one that oftenDoes anyone have similar problem?

1
Alfredo.
Moderator
1 month ago
G
gerritvaneetenGroupie
asked in Your account, favorites and playlists

on my android phone, deezer page can not be loaded. Deezer gives no trouble on my android tablet

Page can not be loaded on my android Phone.On my tablet deezer gives no troubles 

3
Alfredo.
Moderator
1 month ago
V
VelasqueztmGroupie
asked in Your account, favorites and playlists

Can I remove "Just heard" and "top tracks"?

I do not like having auto generated playlists. Is there a way to remove or hide them?

1
Alfredo.
Moderator
1 month ago
D
Dániel NagyRoadie
asked in Your account, favorites and playlists

So the "play next" feature was just removed from the desktop version??

I can’t add a song to my queue. In fact, the only two options I’m left with are either playing one singular song or listen to a random mix composed by Deezer.Like, seriously, what the heck? Why would you remove such a basic and widely used feature? I’m considering moving to Spotify.

5
N
1 month ago
FriskyProdigy
Deezer Legend
FriskyProdigyDeezer Legend
asked in Your account, favorites and playlists

Editing Playlist Description missing on Deezer Mobile App

I just noticed that with the new updates to the Mobile App, the playlist description feature was removed.While the Playlist Description is still present in the Web app, the feature is missing on the Mobile apps - important in introducing the listener on what the playlist is all about.Was this removal by mistake or deliberate? I really really find this feature useful to playlists I create especially those that get me fans - helps introduce them to what they should expect from the list. Can we have it back please?Web App:Deezer Playlist Edit (Web App)Mobile App:Deezer Edit Playlist (Mobile App) 

11
S
1 month ago
W
wcivera
asked in Your account, favorites and playlists

I want to delete my account

Your site is so annoying and so weird and difficult to use I’ve been trying to delete my account since this morning since I was illegally logged into from I don’t know where now please delete my account

3
Alfredo.
Moderator
1 month ago
dgoorevitch
dgoorevitchSmash hit
asked in Your account, favorites and playlists

Why is search so bad? The pictures are self-explanatory.

 

17
P
1 month ago
J
Johannes David DominikGroupie
asked in Your account, favorites and playlists

Album von Rita Payès Como La Piel läd nicht

Hallo,ich wollte auf Deezer das Album "Como La Piel" von Rita Payès hören. Ich habe das Album favorisiert. Wenn ich das Album anklicke erscheinen aber keine Songs mehr sondern die Meldung "Seite konnte nicht geladen werden.". Vor ein paar Wochen wurden noch Songs angezeigt und s waren auch abspielbar. Wie bekomme ich das Album wieder?Mit freundlichen GrüßenJohannes Reuter

10
J
1 month ago
J
JaccoHChart topper
asked in Your account, favorites and playlists

No playlist picture/covers in iOS/Android and Desktop/Web apps

A Lot of playlist (Created by me) loses their pictures. Reshuffeling songs does te trick but the next day the same situation again!    Both iOS as Windows10 APP (I don't have Android)

37
B
1 month ago
B
BizjurnGroupie
posted in Your account, favorites and playlists

Require API authentication

I'm using a Samsung a6 Android iPhone and after the last update my deezer app keeps giving the "require API auth" message. How do i fix thuis?

3
Yula
Community Manager
1 month ago
G
giorgosprrrrOne hit wonder
posted in Your account, favorites and playlists

bug order based on artist

Usecase: When in desktop mode, I sort my playlist based on the artist. I play the first song from the list, everything is ok. But when I play the second song from the list it plays a different song (the one from the unsorted playlist).Most probable problem could be the array you are accesing after sorting the list. Its the wrong one.

2
G
1 month ago
Q
QueueOne hit wonder
asked in Your account, favorites and playlists

I have curated a "QUEUE" that I would like to make into a playlist. How do I do this?

Title.

2
dee_dirk
Deezer Legend
1 month ago
I
identitytheftOne hit wonder
asked in Your account, favorites and playlists

Someone used my email address to sign up

Someone used my email address to sign up. I got a notification to reset my password and, instead of spamboxing it, decided to try deezer. But it says my free trial is expired.Also, how can I change the user name that this other person chose?  

1
Noam Asulin
Deezer Legend
1 month ago
studilaroche33
studilaroche33Star
asked in Your account, favorites and playlists

New Song

Please add En Aften Ved Svanefossen.Youtube: Spotify:  

3
N
1 month ago
A
an10naRoadie
asked in Your account, favorites and playlists

Convert Favourites into a playlist

Hi there, does anyone know whether there is an option to convert my 1900+ favourite songs into a playlist? Thanks Thomas

4
M
1 month ago
R
RuthGNew member
posted in Your account, favorites and playlists

why does Deezer turn off (cancel) automatically after Ive been listening eg 30 minutes - but it doesnt seem to be an exact time limit

why does Deezer turn off (cancel) automatically after Ive been listening eg 30 minutes - but it doesnt seem to be an exact time limit

7
Superschlumpf
Deezer Legend
1 month ago
W
Winnie the PoohOne hit wonder
asked in Your account, favorites and playlists

Random mode or shuffle doesn't work properly

Hello Deezer teamI have paid subscription for Hi-Res, so I’m your customer.In general, your product is not bad, but for a long time I have one request for you:please rewrite or change functionality of random mode or shuffle mode in your player for mobile and in web version for desktop.I have 1688 compositions in my favourite list, and it's not all that I have and want to add to this lisr.I’m not millenial and I know and love many artists and I have wide  musical preferences.But I must listen only 20-30 the same compositions every time when I want to listen something different in my list of favourites or into “Flow” mode.What is a shame?You have the issue more than 2 years and still nothing for changing the situation?And I’m not alone with it, look at complains on this forum.Can you change the algorithm for example in this manner: add internal counter into user metadata for each composition and count each play. And play next time another compositions from list of favourites which have l

40
L
1 month ago
R
Reinier BurgemeesterGroupie
asked in Your account, favorites and playlists

iDeal pay

Somebody here know why I cant pay, my subscription for my premium account, with my iDeal which I always do and did? Very strange! 

1
A
1 month ago
R
Rachaelhall43New member
asked in Your account, favorites and playlists

require API auth

Nothing will load and my account keeps coming up with a message saying - require API auth

5
dee_dirk
Deezer Legend
1 month ago
J
Jesse MallyshGroupie
asked in Your account, favorites and playlists

upgrade to premium

I am trying to upgrade to premium, it says error everytime. I used to be a user and I'm trying to be again. Is there not a way to upgrade without the"free" month only for new users?

1
dee_dirk
Deezer Legend
1 month ago
Michael
Deezer Staff
MichaelDeezer Staff
asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

Hi [user=2284]Lucelia.Mascarenhas[/user], It is possible to link your Deezer account to your Scrobble Last FM account from a [b]computer/laptop[/b] using this link: https://www.deezer.com/account/share You should see the Scrobble as the option on the right.

438
bluezzbastardzz
Deezer Legend
1 month ago
R
R.W.Emerging artist
asked in Your account, favorites and playlists

Adding Mixes to Favorites

How do I add Mixes to my favorites list? I've been trying to figure this out for about a year now..the other day, completely by fluke, I was able to add a Mix to my favorites list.. now I can't figure out how I opened the Mix in order to click the heart to add to favourites..usually when I touch a Mix it won't open up, it just starts playing, it won't let you see the songs in the list, only the song that's currently playingI don't have a computer, so everything I do on this app is done on my android, so please don't suggest I use a desktop. 

12
K
1 month ago
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