Hello!
I’ve been moving my stuff over from Spotify to Deezer using Tune My Music integration in your player, noticed something that may pretty much spoil this feature for newcomers. And mark my words you will have quite a lot soon with Spotify’s new redesign :D
There are three issues I have experienced, both seem to be related to possible mismatches in your album database.
- Not all favorite albums (as in albums transferred over from Spotify library) that ended up in my library had a “heart” icon. So like, they were in my albums library but they were not “favorited”. If I press the heart sign - it remains there, no changes, if I remove the heart - album disappear from the library. So the issue is that around a third of the albums transferred over were somehow added to my library without being “favorited”, which is kinda strange and confusing :D
- Now a more impactful issue - some of the albums that got transferred over do not “open” when you click on them, they just load for eternity. It seems to affect random albums disregarding whether they had were “favorited” or not by the previous bug.
- Third one is related to favorite tracks. Now tracks themselves have transferred over just fine, they all have “hearts” next to them, but some of the tracks do *not* have likes in album when you follow the album link from the link. So for example say I have 5 tracks from album “The Alternative” by IAMX in favorites, but when I follow the link to that album or open it from the artist page, the album has no favorited songs inside, not a single one. The issue seems to be affecting specific albums than specific tracks - one album might have all the favs in place, while the other will have none. Tried re-transferring stuff several times, one of them by transferring songs as a regular playlist and then faving the songs in bulk.
It seems like the transfer feature calls for albums with invalid IDs or something, which technically exist in your system but are not linked to the artist and duplicate the existing entries. Maybe albums with different encoding? Anyway, I suspect that’s more of the issue for Tune My Music rather than Deezer but you guys have some kind of collab in place so you might want to speak to them. Or remove the transfer tool cus it may cause more trouble than good :)
Anyway, I’m liking your service so far and hoping to stick with you, barring a few bugs here and there I enjoy Deezer more than YTM and AM, as a Spotify refugee