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One Hit Wonder
February 6, 2022

Is there some way to play music without selecting my favourite artists?

  • February 6, 2022
  • 43 replies
  • 1405 views

Y’see the awkward thing is, I kind of wanted to just listen to some music, not feed some stupid algorithm. This is a very offputting welcome experience, with no obvious way to skip it (on web, desktop app, or mobile).

 

 

I’ll be trying out the competition instead, in the hopes that they’ll allow me to try something as revolutionary as “sign up for an account and play a song”.

    43 replies

    February 6, 2022

    Hey @AssistingJarl 

    I think it's enough if you log out once and then log back in.
    This artist query should only appear after the very first login.

    One Hit Wonder
    February 6, 2022

    No such luck. I tried logging out and logging in (as well as logging in on several different devices) without any change.

    Guitar Hero
    March 10, 2022

    I had the same problem. My workaround was to just select the first 100 artists offered to me. I was trying to select everyone on the page but as soon as you select one it adds more.

    I could remove them all from my favourites after logging in, and it didn’t force me to pick favourites again.

    Guitar Hero
    March 10, 2022

    I did feel quite annoyed by the process. We’re paying for a service, it shouldn’t be conditional on answering a question. Imagine if it was a human asking you who your favourite was on the way in to a concert or something - would they refuse you entry after you bought a ticket just because you wouldn’t answer the question? I’d hope not.

    Guitar Hero
    March 10, 2022

    I couldn’t even see any ‘log out’ button on the desktop website before going through this process.

    Jaime.Deezer
    Community Manager
    Community Manager
    March 10, 2022

    I am sorry to hear that the process wasn’t as expected @bdsl 
    In order to get better recommendations we ask you to add at least 3 favourite artists. Then you can start your listening experience with Deezer.
    You can always remove those 3 artists from favourites after.
    I understand that would be better for you or other users to be able to skip this initial process. I’ll pass your feedback to the appropriate team.
    Apologies for the inconvenience and I hope you are enjoying Deezer now and our improved catalog with more than 90 Million songs.

    Guitar Hero
    March 10, 2022

    I’m totally fine with you asking, I don’t think you should *insist* in getting an answer before you’re willing to provide service. Thanks for passing the feedback on.

    Roadie
    February 21, 2023

    Yep, almost did not give the service a try because of this. Not fixed yet. Did just add three random artists and removed them right after.

    Guitar Hero
    September 2, 2023

    I am sorry to hear that the process wasn’t as expected @bdsl 
    In order to get better recommendations we ask you to add at least 3 favourite artists. Then you can start your listening experience with Deezer.
    You can always remove those 3 artists from favourites after.
    I understand that would be better for you or other users to be able to skip this initial process. I’ll pass your feedback to the appropriate team.
    Apologies for the inconvenience and I hope you are enjoying Deezer now and our improved catalog with more than 90 Million songs.

    I have to be honest I deleted Deezer for this reason, what a horrible feature.  I have just started to look to see if I could get round the issue.  You guys say It’s for our better experience but I don’t really listen to music like that, just because I like one song doesn’t mean I like that artist or everything else they have done.  For a company that specializes in music you don’t seem to have much understanding of people.  Unless the feature is just for profit making.

    September 2, 2023

    @aellis5 

    You are complaining about a feature that is likely to be valuable to many users.

    As @Jaime. wrote, you can very easily unfavorite the selected artists. Therefore, the complaining is completely exaggerated in my opinion.