I am currently unable to see the “Top Tracks” section on artist pages.The issue affects all artists I have tested, with artist IDs ranging from 1 up to 1711159.My Deezer region is Austria (AT).I can reproduce the issue: on the Deezer website in Google Chrome in an anonymous/incognito Chrome window without being logged in on iOS with a direct request using PowerShell For example, The Beatles (artist ID 1):https://www.deezer.com/de/artist/1The Top Tracks section is missing there as well.The Deezer API also returns an empty result for The Beatles:https://api.deezer.com/artist/1/topResponse:{"data":[],"total":0}So the problem does not seem to be related to my account, browser session, or iOS device.Could you please check if there is currently an issue with Top Tracks in the Austrian (AT) region?

K

kritzi

One Hit Wonder

Answered

Top Tracks missing for all artists in Austria (AT)

6 replies
76 views

I am currently unable to see the “Top Tracks” section on artist pages.

The issue affects all artists I have tested, with artist IDs ranging from 1 up to 1711159.

My Deezer region is Austria (AT).

I can reproduce the issue:

on the Deezer website in Google Chrome
in an anonymous/incognito Chrome window without being logged in
on iOS
with a direct request using PowerShell

For example, The Beatles (artist ID 1):

https://www.deezer.com/de/artist/1

The Top Tracks section is missing there as well.

The Deezer API also returns an empty result for The Beatles:

https://api.deezer.com/artist/1/top

Response:

{"data":[],"total":0}

So the problem does not seem to be related to my account, browser session, or iOS device.

Could you please check if there is currently an issue with Top Tracks in the Austrian (AT) region?

Jaime.DeezerAnswer

Community Manager

Deezer is back to normal, with Flow, all recommendation features, and Artist Top Tracks working again.

Thanks for your Patience and Apologies for the inconvenience.

U

unison498

Roadie

I am experiencing the exact same issue (website in my browser + iOS app on my phone)

L

Luengurt

Roadie

Same here. My region is DE and it is a problem across all clients.

J

Joshua Jesenek

Hitmaker

Same in Switzerland

CharlyMX

Superuser

Hey

Programmers are tweaking the user interface, algorithms on both the APPs and the API, and AI. This is worldwide, not just Austria :)

We expect them to be done with the changes by Monday.

Cheers, and keep the music flowing.

I 💜 Deezer

M

muhamor124

Roadie

“Programmers are tweaking the user interface” quite tough to believe. Based on users’ feedback seems more like a friday evening release to prod that was not suppose to happen or went wrong xD . Hopefully will be easy fix, looking for it. Thanks for your work.

Jaime.DeezerAnswer

Community Manager

Deezer is back to normal, with Flow, all recommendation features, and Artist Top Tracks working again.

Thanks for your Patience and Apologies for the inconvenience.

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