“oops, the requested content is not loading”

Question

I keep getting this pop up everywhere I try to play a playlist, or even preview a song.
Ive tried everything I can think of, like reinstalling the app, refreshing, logging out and back in and switching wifi and data. Not even the flow works.

It’s been like this for days and I just want my music :( if anybody has ideas please help!!

CharlyMX · Answer

Hi! Try these basic tips:Clear the app cache under Settings > Data & storage > Delete all (please note that if you have downloaded tracks, you will need to download them again), and if you are on a mobile device, increase the app cache size under Settings > Data & storage.If the problem persists, contact technical support for assistance with the issue on your device. Remember to provide details about the problem, your device’s brand and model, and the app and operating system versions via the Deezer contact form or the virtual assistant located in the bottom right corner of the page: https://support.deezer.com/hc/en-gb/requests/newBest regards, and keep the music flowing!

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