Solved

J’ai souscrit a l’offre deezer 7,49€ pendant un an mais j’ai été prélevé de 14,99€. Pourquoi ?

The playlists the app suggests are horrible. How do I turn them off?

Hey there! I’m running into an issue where I cannot unlike albums that are unavailable. For example, I have three albums by The Beatles that transferred over from my old Tidal account.  However, I see the following whenever I tap or click on them: I see that different versions of these albums exist on Deezer, but not being able to remove these unavailable albums from my account is rather annoying. Is there anything that can be done?

I was just trying to delete the account I have on deezer because of the data leak they had, first problem to arise is that I HAD to buy a subscription to access my account management, since free is “not available in my country”, fortunately, there was a free trial, which I used to log in, but then, to delete your account, you have to not have any current subscriptions. see the problem here? I have to simultaneously HAVE a subscription and NOT have one to delete my account, kinda stupid ass logic is this???

Why can't I add apps?

I’ve been trying for YEARS to get Jackson Browne’s Solo Acoustic Volume 1 album playing on Deezer. It’s completely greyed out. I can search it and see it, but nothing will play. Solo Acoustic Volume 2 plays perfectly fine. But the first of the set does not.  I checked and all other streaming platforms can play this fine. It’s not an issue with my country (I’m in the U.S.). What’s up with this and how do I fix it?

Dear Sir or Madam, I recently ordered a Deezer family account. I shared the link with my family. My brother had no problem opening it. My father has a problem. He received a message telling that he needs to be in the same country as mine. We both live in France and we can't find a solution to fix this problem.Can you help us with that please? Regards,

Hi Deezer, could you please remove these two albums from my favorites? Thank you in advance. I can't delete them myself — when I try, I get an error message saying there's a reading error. 

Hi, Im closing my family subscriptuon and one of family members want to stay in Deezer keeping existing account and chosung his own plan. How to do it because he do not see any plan pripisutions on his account as he where a family member but not an owner?

I have some songs that are on my profile and would like to remove it https://dzr.page.link/uztzqUkVQytgCorV6 https://dzr.page.link/JRV89S3aSsm9LWTf8https://dzr.page.link/qujK8kjp6c4Zi2Hf6https://dzr.page.link/2sFtVCQETjVtJGNp9

I have an android, S23 Ultra, no problems related to memory whatsoever, I've already done everything in my power, uninstalled, re-installed, logged into other accounts, tried to be a beta tester even, nothing works.The Home Page stays the same no matter how many times I adjust my recommendations, change artists, listen to another stuff, nothing updates and they still recommend and play artists that I've toggled (don't recommend track & don't recommend artist) the options. I've tried changing country, changing explicit, everything, as I've said above. Can somebody help?

I can't listen offline because it says that my device is connected to 0 devices and I'm the only one connected on that account. I have an Android phone. What solution is there?

I have some songs that are on my profile and would like to remove it immediately pleasehttps://dzr.page.link/uztzqUkVQytgCorV6 https://dzr.page.link/JRV89S3aSsm9LWTf8https://dzr.page.link/qujK8kjp6c4Zi2Hf6https://dzr.page.link/2sFtVCQETjVtJGNp9

Hi, I am adding to queue the songs I want to hear, but it's not coming, it follow the order of my playlist, I tried several time, I'm using Abdroid,Is there a live chat for customer service ? 

Olá fiz a mudança do plano Free para o plano Premium, porém nenhuma das minhas contas, foi atualizada para Premium ambos continuam como free, como fazer o estorno ou resolver esse problema.

It works fine on my phone, but my daughter is struggling to access the service on her device without using the browser version, which is very glitchy and unreliable. 

I cant import track from spotify 

Tenho conta pós paga na Tim e pago um valor adicional para ter o deezer premium,.porém.nao ativa.

Hi, today, 3 of my daily playlist are identical (first 3) and last 2 are identical … is this weird? Yesterday 2 were identical, same images and same songs… 

Bonjour.j’ai reçu une carte cadeau pour 3 mois de deezer PRENIUM. Malheureusement, en essayant de me connecter le site me dit que ce numéro n’es pas valable et me conseil donc de contacter le support, c’est pour cela que je me permet de vous adresser ce message.bonne soirée cordialement 

HI Deezer, I’d had the free account but now you’re no longer available in my country.  It took me years to put together my playlist, is there any way to download, just the names of songs and singers on my playlist.It will take me ages to recompile that list so I’d really appreciate any help.Thanks,P

Bonjour,  veuillez supprimer mon compte Deezer en tant que personne invitée par Mathilde dbd yahoo fr dbd Merci.Wojtek 

I don't get notified of the new songs and albums of my favorite artist.all my settings are good, even on the phone. Email is also on, it doesn't come either.

I recently purchased a Garmin Venu 3s and am trying to connect the Watch to my Deezer account. I have done the following:Download Deezer app on Mobile Garmin IQ appOpen Deezer app on watchFollow prompt to open Garmin Connect app on phoneThe page that loads reads the following ‘Access Denied. You don’t have permission to access “http://connect.deezer.com/oauth/auth.php?” on this server ….’ ref code etc etc Has anyone else encountered this and found a solution?

Yes I'm being billed $11.99 for my premium plan plus $19.99 for the family plan. I thought it was just $19.99 for the premium family plan.