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Guitar Hero
Oct 13, 2025 10:37 PM UTC
Answered

SongCatcher

Hi. 

I tried to identify a song from a TV serie. 

Sound was clear but it was not identified after many tentative. 

Shazam identified it on two seconds 

GropplerZorn
Superuser
Oct 13, 2025 11:06 PM UTC

Hello there ​@Maxiz80 

Is there a question here?

At any rate, thank you for sharing your story.

 

 

Deezer Legend

7 replies

GropplerZorn
Superuser
Superuser
Oct 13, 2025 11:06 PM UTC

Hello there ​@Maxiz80 

Is there a question here?

At any rate, thank you for sharing your story.

 

 

Deezer Legend
archaic_email
Hitmaker
Hitmaker
Oct 13, 2025 11:56 PM UTC

Songcatcher has worked for me with no issue every time I enabled it. Perhaps try to see if your phone is blocking microphone access, clear cache or re-install. 

Maxiz80Author
Guitar Hero
Oct 14, 2025 7:39 AM UTC

Hello there ​@Maxiz80 

Is there a question here?

At any rate, thank you for sharing your story.

 

 

Yes 

To improve it

Maxiz80Author
Guitar Hero
Oct 14, 2025 7:40 AM UTC

Songcatcher has worked for me with no issue every time I enabled it. Perhaps try to see if your phone is blocking microphone access, clear cache or re-install. 

No microphone working correctly

Notification icon that app is using it spot

Jaime.Deezer
Community Manager
Community Manager
Oct 14, 2025 3:32 PM UTC

Hi ​@Maxiz80 there’s no need to use any negative adjectives to refer to other users in the Community as it violates our guidelines and code of conduct and I have deleted it.
I understand you are frustrated with the SongCatcher feature not working for you. Does it work with any other song from the radio, TV, etc., or it does not identify any songs?
Thanks 

Maxiz80Author
Guitar Hero
Oct 18, 2025 5:42 PM UTC

Whatever

Shazam recognize it, deezer no

And I use paid plan

Jaime.Deezer
Community Manager
Community Manager
Oct 19, 2025 8:38 AM UTC

What’s the name of the song (and artist)?
Thanks