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trying to convert to an independent account

  • October 15, 2025
  • 1 reply
  • 24 views

Good day

I would like to convert one of the profiles on my family account to an independent account but it says the email address is already associated to another account.  How can I change that? I have used two different email addresses and the one was not used on Deezer.

 

Thanks

Best answer by GropplerZorn

hello ​@Scoobster 

this article will explain the process for you:

https://support.deezer.com/hc/en-gb/articles/360007641517-Join-And-Use-Deezer-Family-With-An-Independent-Account

*screenshot is only for iOS users, use the link to see the other options

1 reply

GropplerZorn
Superuser
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  • Superuser
  • Answer
  • October 15, 2025

hello ​@Scoobster 

this article will explain the process for you:

https://support.deezer.com/hc/en-gb/articles/360007641517-Join-And-Use-Deezer-Family-With-An-Independent-Account

*screenshot is only for iOS users, use the link to see the other options