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Answer

random song starts playing

  • October 16, 2025
  • 7 replies
  • 66 views

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The past few weeks I noticed I cannot play some songs anymore. For example the top song in my favorites All These Memories just gets skipped - if I search it and tap play, random songs I do not know get played instead. This keeps happening with more and more songs.

If this is a region or copyright issue, why not friendly notify users??

 

Best answer by Jaime.Deezer

Hi ​@MDMakkink I’ve checked and the reason you can’t listen to the first song in your favourites is due to streaming rights in your country. 
Apologies for the inconvenience.

7 replies

GropplerZorn
Superuser
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  • Superuser
  • October 16, 2025

hey there ​@MDMakkink 

looks like shuffle mode might be on?

helpful support article: https://support.deezer.com/hc/en-gb/articles/115004263325-Launch-Music-On-Deezer


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  • Author
  • Rising Star
  • October 16, 2025

It is not. I explicitly stated I tap on a song after searching for it or is in my playlist(s). Even if shuffle was the case it should just launch the song I asked for. It is specifically skipping or refusing to play certain songs. I thought I made that very clear.


GropplerZorn
Superuser
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  • Superuser
  • October 16, 2025

@MDMakkink not sure where your attitude is coming from. I’m not a paid employee, I’m a fellow subscriber just like you who is using their free time to try to help you out by making a suggestion, and remote troubleshooting is always difficult.

Best of luck resolving your issue.


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  • Author
  • Rising Star
  • October 16, 2025

Your comment was in the range of: have you tried turning it off and on again, quite triggering.


Jaime.Deezer
Community Manager
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  • Community Manager
  • Answer
  • October 16, 2025

Hi ​@MDMakkink I’ve checked and the reason you can’t listen to the first song in your favourites is due to streaming rights in your country. 
Apologies for the inconvenience.


Forum|alt.badge.img
  • Author
  • Rising Star
  • October 16, 2025

Hi ​@MDMakkink I’ve checked and the reason you can’t listen to the first song in your favourites is due to streaming rights in your country. 
Apologies for the inconvenience.

Thar’s fine, but has been happening with a lot of songs for the past few weeks, why not make a friendly notice pop up to provide information. Or just like, don’t let people find that song in the first place??


Noam Asulin
Superuser
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  • Bezi since 2017
  • October 16, 2025

Your comment was in the range of: have you tried turning it off and on again, quite triggering.

Calm down please . He was trying to help that's all and suggested a possible solution . You'll be surprised to know how many times users are missing some atuff and all he did was pointing out a possible reason .