I have been switched to Deezer free but my subscription hasn't expired yet.
Im still getting charged for the last 2 months of subscription and ive canclled it over 2 months ago i would like to know why and i would like to have my money back Many thanks Jonathan
I keep getting a message that someone else is listening and do I want to upgrade to family.......I already have it!!!! Nobody else is listening when this happens so what can I do??? When I shuffle my favourite songs I am also getting some music I definitely don't listen to.
Hi, I want to add my mom to my Deezer family but the Deezer doesn’t allow her to join the account as we are in different countries.
I received an email stating that I could choose a plan for 3 months free. I wanted to try the family plan, but when I went to pay for it/add a card it refused giving me try our FAQ section. Then I went to the app to see if I could get to work from the app, but it was only trying to give me one month free. For obvious reasons I didn't put any payment info. I checked the card in question, it does foreign transactions and has money on it, and is also valid. It still hasn't worked.
Hello, Deezer Team. I would like to cancel my subscription and get my money back. I was auto recharged for premium via Paypal. Thanks for understanding.
When I want to activate my subscription which I have with my mobile provider Yettel it shows popup message with welcome message and that's it. No subscription is activated and there is nothing going on.
Hi.I left deezer last year due to it being too expensive and today I received an offer of £6.99 for 12 months which is great but when I go to site it has no mention of this.Is this a fake email or new subscribers only. Why was it sent to me?.Thanks
Albums of an artist: first the originals and then the others.
Some one has hacked my Facebook account and I have been charged £11.99 I want a refund please
Hi ya I payed my music bill then lost all my music and it won't allowed me recent to it has it keeps saying fault
Hi allHope you are doing good. I am here to know that can I share my own recordings on deezer? I want to upload some recording that is related to garden screens. If it is possible please do let me know how can I do it. Thank You.
i cant log in on the app because it says incorrect email or password and its right and i even created a new account and it just wont log in thank you for your attention
my deezer doesn’t work anymore. Can you please help me what this.
Deezer has been charging me twice for months now .
If I cancel my Deezer Family subscription and later re-subscribe, will the tracks, playlists and albums I’ve saved still be accessible when I return?Thanks, Peter
Hi iv just reactivated my Deezer account via email with offer off £6.99 for 12months & payed it then iv just downloaded Deezer app & signed in & it's not updating so still no premium is back activated what can I do please
I wish to unsubscribe, to this service & just listen for free but its still taking money out of my bank account how do I stop this, has I can't get into my deezer account
in the UK, with Deezer Premium, do you get 1411kbit/s FLAC audio? If so, what is the benefit of Deezer HiFi over Deezer Premium?
I have a family account. How do I change the administrator?
It started only recently. But when i want to choose specific song sometimes it happens, that completely random song starts to play, insted of the one that i picked. And after i press on the song that i wanted to play again it's okay.
Hello! My band “Against the Storm” released its first single on 6/10/22 however I noticed our single/album was put on another artist profile called “Against The Storm”. I cannot create my artist profile!Please help thank you!
Please help me someone from USA log in in my Deezer acc from Samsung Galaxy S21 Ultra i changed my password and log him off from dezzer application. How i know he is completely gone ? Or how someone log in if i didnt give my password to anyone. Please HELP !!!
Ik probeer een familie abonnement te nemen maar kan niet via ideal betalen. Ik word niet doorgeschakeld naar de ING app op mijn telefoon. Wat nu?
I got poweramp equaliser, and deezer app didn't have te option to connect with this app.
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