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One Hit Wonder
Michel Lukassen
One Hit Wonder
February 24, 2023
Answered

stops playing

  • February 24, 2023
  • 2 replies
  • 45 views

deezer stops playing half way i when i exit and restart i get the message that it can't load song. i have an s10+

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      Best answer by Johnathan.Deezer

      Hi @Michel Lukassen! 

      You also, can try to delete the app, reset your phone and reinstall the Deezer app after that, usually solves this kind of problems. 🕵🏼

      Just keep in mind, after that, you will need to download your songs again, but you won’t lose any playlist, no worries about it.❗

      Take care.😊

      2 replies

      Anonymous
      February 25, 2023

      Hey @Michel Lukassen 

      Could it be that you're running out of memory?
      What is in the Data & Storage menu item within the app settings?

        Johnathan.Deezer
        Ultimate Superstar
        Johnathan.DeezerAnswer
        Ultimate Superstar
        February 25, 2023

        Hi @Michel Lukassen! 

        You also, can try to delete the app, reset your phone and reinstall the Deezer app after that, usually solves this kind of problems. 🕵🏼

        Just keep in mind, after that, you will need to download your songs again, but you won’t lose any playlist, no worries about it.❗

        Take care.😊

        JohnathanF
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