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Answered

stops playing

  • 24 February 2023
  • 2 replies
  • 27 views

deezer stops playing half way i when i exit and restart i get the message that it can't load song. i have an s10+

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Best answer by Johnathan.Deezer 25 February 2023, 15:14

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2 replies

Hey @Michel Lukassen 

Could it be that you're running out of memory?
What is in the Data & Storage menu item within the app settings?

Userlevel 5
Badge +6

Hi @Michel Lukassen

You also, can try to delete the app, reset your phone and reinstall the Deezer app after that, usually solves this kind of problems. 🕵🏼

Just keep in mind, after that, you will need to download your songs again, but you won’t lose any playlist, no worries about it.❗

Take care.😊