Skip to main content
Answered

stops playing

  • February 24, 2023
  • 2 replies
  • 29 views

deezer stops playing half way i when i exit and restart i get the message that it can't load song. i have an s10+

Best answer by Johnathan.Deezer

Hi @Michel Lukassen

You also, can try to delete the app, reset your phone and reinstall the Deezer app after that, usually solves this kind of problems. πŸ•΅πŸΌ

Just keep in mind, after that, you will need to download your songs again, but you won’t lose any playlist, no worries about it.❗

Take care.😊

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

2 replies

  • 0 replies
  • February 25, 2023

Hey @Michel Lukassen 

Could it be that you're running out of memory?
What is in the Data & Storage menu item within the app settings?


Johnathan.Deezer
Forum|alt.badge.img+6

Hi @Michel Lukassen

You also, can try to delete the app, reset your phone and reinstall the Deezer app after that, usually solves this kind of problems. πŸ•΅πŸΌ

Just keep in mind, after that, you will need to download your songs again, but you won’t lose any playlist, no worries about it.❗

Take care.😊