Other devices

Why won't my playlists or my library download to my car. Whenever I connect it will recognize that it's Deezer, it'll play songs, I can skip through my currently playing playlist, but I cannot switch between them & I cannot access my library at all. When I tried to download the library through my car it tells me that the app that is on my phone will not allow access. How do I change that so that it has access because it's really annoying to have to stop my car to change my playlist or to access my library. I have a 2023 Kia Sportage. Thanks in advance.

Hi   I have audiopro speaker and would like to know if i can use deezer App to play music straight trough the speaker. Audiopros own app has deezer support but its via that app which is horrible. Is there a way to play music by deezer app or is it only way to play it via audiopro app? 

Title: "Deezer App on Samsung TV Causing Random Shutdowns"Hey, community! 👋📺I've been facing a rather perplexing issue with the Deezer app on my Samsung TV. It seems that whenever I try to use the Deezer app, my TV experiences random shutdowns. 😞This unexpected problem has become quite frustrating, especially considering that the TV works seamlessly with other applications. The issue appears to be exclusive to the Deezer app, leaving me scratching my head for a solution.I've tried various troubleshooting steps, including reinstalling the Deezer app, and updating my TV's software. However, the problem persists. It's disheartening to experience such technical glitches, particularly when enjoying music is supposed to be a stress-reliever!Has anyone else in our awesome community faced a similar issue with the Deezer app on their Samsung TV? If so, I'd love to hear about your experiences and any solutions you might have found. Let's share our knowledge

Why are all the threads regarding errors closed for comments? Those issues are clearly not solved yet.I really really want to use Deezer instead of other services, but the frustrations are getting too big and frequent.Especially because those are the same bugs that were there when I started using Deezer a few years ago.And extra frustrating is the lack of communication and transparency on the matter so we don’t even know if someone is working on those bugs. Instead we get an unneeded update on the one thing that was solid and functional, the UI. I’m not talking and don’t care about how it looks or the logo, just the decision to focus your resources on that instead of much more necessary stuff).And now there’s an increase in price for the already expensive program that feels like a Beta…I already cancelled my subscription, but I’m willing to come back when someone even tells us that they’re working on fixing those crippling bugs.PLEASE

Hello,My queue list seems to disappear each time I quit the app on  my PC and it won’t sync at all with my phone. I use the app mostly on my computer (Deezer app, Windows 10 pro)  and sometimes on my phone (android).Cloud-synced queue list is turned on in all apps on all devices.I tested on browser and I have the same problem. Also tried to reinstall the app.Never had an issue with queue list before, but now queue list is useless :(Is there anything I’m doing wrong ? Or anything I can do to fix this ?Thanks 

My queue has stopped syncing on desktop/web app. I tried more computers and browsers; the issue is persisted.Even toggle for synchronized queue is set to on, when I close and open Deezer again my list is empty. IOS version sync fine.Has anyone the same issue? I contacted Deezer support, but they said everything is fine :(

On desktop Chrome, Safari and the desktop app, whenever I try and play any song I am presented with this message. I have tried things recommended on this sit such as reinstalling the app, logging out and back in, clearing cache, correcting date and time etc etc.Doesn’t work on either Windows 11 or MacOS- have tried both.Mobile app works fine so I am really confused.I haven’t been able to use deezer on my desktop for months now and it’s really annoying.Any suggestions I haven’t already tried out?

Can’t access any content on the platform right now. Why?

Seriously, what’s the deal? I open my playlist on the web player on Firefox, and it’s like a bingo of which songs will appear as “unavailable in my country” and up for getting replaced, until I refresh the page again, and the prank pulled by you goes on.A bunch unavailable despite all of them being available as shown belowWtf?

I have invited a friend who uses Spotify to my Shakergroup. How can he access te playlist in Spotify.?

If I attempt to move the Deezer desktop app between different displays connected to a Windows 11 PC the application exits immediately requiring me to restart it.

“Support your favourite artistsYou must accept advertising cookies to access Deezer's free service.Choose one of the two options below” Click accept still cant listen...

Can’t control Deezer desktop from phone. It’s not like I gave my password to someone else and they’re not authorized. These are both my devices and I am using the phone to control the desktop app so I’m not even tying to play two different songs via the same account or something like that. Please adjust the license sensitivity so this app can actually work as intended. Tried updating the app on my phone and it just did a different non-functional thing. Can you guys fix this please? I thought this was a feature but I have rarely been able to get it to work properly. 

Can’t control Deezer desktop from phone. It’s not like I gave my password to someone else and they’re not authorized. These are both my devices and I am using the phone to control the desktop app so I’m not even tying to play two different songs via the same account or something like that. Please adjust the license sensitivity so this app can actually work as intended. Tried updating the app on my phone and it just did a different non-functional thing. Can you guys fix this please? I thought this was a feature but I have rarely been able to get it to work properly.I’m not trying to play music on the desktop and phone app at the same time.I am trying to select a song from the iOS app to be played on my desktop app which is on the same wifi and is connected to my speakers. To explain it another way, I am using the phone as a “remote”. Again, not trying to play two songs at the same time or something like that. And Deezer is only on two of my devices

Hello, Today I started experiencing two issues in Deezer. First when using the Windows app (version 6.0.20) or browsers (Microsoft Edge), when I select an album I get a message saying “An error has occurred, please try again later”.  Then in the Android app, when entering an artists page the discography is not shown.The weird thing is that I have been using the app for a few days now and it was working just fine until a couple hours ago when I started having this problems. Thanks in advance

Music that is not mine under my artist

I was trying to manage my subscription, to compare what I currently pay to what Tidal offers. The button just sends me to Deezer.com instead.

Thanks to the latest useless update which has created more problems than necessary the Android Tv app is not even working properly. Most of the "Browse" sections are not loading, here's a video:https://youtu.be/A8fu1pn2ZIQ?si=qDzn-oVmZUE5M_36 Running the latest Android Tv OS version on my Nvidia SHIELD with the latest Deezer app.Yes, I reinstalled the app and still no changes. Internet works great with up to 1 Gbps speed. Deezer, cold you please focus your resources on making shre the apps are working properly before you look into changes that bring no value to the users? 

When will Deezer connect option on Samsung TVs with Tizen be available? Thank you.

Hi,https://en.deezercommunity.com/android-47/am-i-paying-for-flac-quality-on-android-if-there-is-no-hifi-bit-perfect-available-76677This topic was closed, but last message from Deezer was "will share it internally and let you know!". can you please let us know the answer?kind Regards, Barendrecht

Me and several other users have trouble using their Deezer account with mysqueezebox.com Since two days it is not possible to login from mysqueezebox.com to Deezer. We talked to the developers of the Deezer plugin and they gave the following answer:"FWIW: I've reached out to Deezer about the failures we're currently seeing. I see in the log files that those auth calls time out. They're not refused, nor would we get any error back. They just do not react at all."As I understand you need to give a new configuration to the mysqueezebox.com configuration? Could you please give us this configuration or a direct technical email contact with a person who will respond? There are plenty Deezer X Squeezebox user having this issue. We do not want to move to Spotify or Quobuz who give support to mysqueezebox.comPlease help us!@Andrewj27 @tsrautia @dakotaro @deschman @frorqf13 @bratman @spike589715 

Since yesterday, my squeezebox players and server (raspberry pis) have only been able to play Deezer Smart Radio. Mysqueezebox.com will not accept my credentials to log in to Deezer even though they are correct and I have a paid hifi account. Deezer has been working without a problem for years on my system. Anyone else having the same problem or know the solution?Thanks

After uninstalling and reinstalling I can not download my favorit tracts. I click on the download icon but it does not respond. Also as I scrole down tracts change from playable to not playable in an instant then scroling down ferther I find the same tracts playable. I have spent 2 days checking my computer and everything is 100%. I whent to the web player and am having the same problem. Very frustrating

Apps connects with phone without problem and then does nothing, sometimes shows played on phone track but while trying to interact with it, like hitting next song or like it, brings ‘pair  new device’ window - but it doesn't list phone mac address.

Add ability for the desktop app to act in exclusive mode in Windows to enable on-the-fly adjustment of sample rate depending on the source, avoiding windows up- or down-sampling before heading to external DAC. Bonus points to include an ASIO implementation option for ASIO enabled DACs.