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jirikovoego
Hitmaker
Hitmaker
October 27, 2024

Samsung TV: Progress bar is moving

  • October 27, 2024
  • 5 replies
  • 71 views

On the Samsung TV app you put Song timer, few spaces, progress bar, few spaces and song length time. But you used proportional font for timers!

The reason is the progress bar is moving every single second (because e.g. 0 is widder than 1). It’s very annoying. Can you check it?

5 replies

Jaime.Deezer
Community Manager
Community Manager
October 31, 2024

Could you please share screenshots or a video in order to investigate?
Thanks

jirikovoego
Hitmaker
Hitmaker
October 31, 2024

Here you are.

jirikovoego
Hitmaker
Hitmaker
December 6, 2024

Update?

Leonídia.Deezer
Community Manager
Community Manager
December 14, 2024

Hello ​@jirikovoego apologies for our lateness in coming back to you.

Thanks for the video. I just uploaded it for easy access - https://youtu.be/TDsixJoicZI

Unfortunately, on the Android TV box I have I couldn’t reproduce the issue, but I will share it with the team.

Before that, please let me if you have tried these steps:

  • Clear Cache Deezer App
  • Clear Data Deezer App
  • Turn off the TV and remove the power cable for 30 seconds
  • Uninstall and install again the Deezer app

If that didn’t help, please share this information:

  • Model of the TV
  • Deezer version installed
jirikovoego
Hitmaker
Hitmaker
December 23, 2024

I tried, even reinstall Deezer app.

TV: Samsung QE55Q80BATXXH

Deezer version: 1.3.3 from April

Another issue is that Deezer is very slow on this TV. After pressing button on controller the app needs seconds to do something (eg. moving in menu). All the other apps (netflix, max, skylink/canal+) work fine.