Skip to main content
jirikovoego
Hitmaker
jirikovoego
Hitmaker
Oct 27, 2024 1:06 PM UTC

Samsung TV: Progress bar is moving

On the Samsung TV app you put Song timer, few spaces, progress bar, few spaces and song length time. But you used proportional font for timers!

The reason is the progress bar is moving every single second (because e.g. 0 is widder than 1). It’s very annoying. Can you check it?

5 replies

Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
Oct 31, 2024 10:18 AM UTC

Could you please share screenshots or a video in order to investigate?
Thanks

    jirikovoego
    Hitmaker
    jirikovoegoAuthor
    Hitmaker
    Oct 31, 2024 4:37 PM UTC

    Here you are.

    jirikovoego
    Hitmaker
    jirikovoegoAuthor
    Hitmaker
    Dec 6, 2024 9:35 PM UTC

    Update?

    Leonídia.Deezer
    Community Manager
    Leonídia.Deezer
    Community Manager
    Dec 14, 2024 3:34 PM UTC

    Hello ​@jirikovoego apologies for our lateness in coming back to you.

    Thanks for the video. I just uploaded it for easy access - https://youtu.be/TDsixJoicZI

    Unfortunately, on the Android TV box I have I couldn’t reproduce the issue, but I will share it with the team.

    Before that, please let me if you have tried these steps:

    • Clear Cache Deezer App
    • Clear Data Deezer App
    • Turn off the TV and remove the power cable for 30 seconds
    • Uninstall and install again the Deezer app

    If that didn’t help, please share this information:

    • Model of the TV
    • Deezer version installed
    jirikovoego
    Hitmaker
    jirikovoegoAuthor
    Hitmaker
    Dec 23, 2024 7:55 AM UTC

    I tried, even reinstall Deezer app.

    TV: Samsung QE55Q80BATXXH

    Deezer version: 1.3.3 from April

    Another issue is that Deezer is very slow on this TV. After pressing button on controller the app needs seconds to do something (eg. moving in menu). All the other apps (netflix, max, skylink/canal+) work fine.

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement