Skip to main content
Answer

Sound getting choppy or blroken lately on PC

  • November 4, 2024
  • 1 reply
  • 25 views
Santiago Evans Abaracón
Hitmaker
Forum|alt.badge.img+1

Hi all,

 

This last days when listening on the PC application some songs are sounding “choppy”, like the music is interrupted for a few seconds during the song. Do you know what might be causing this?

 

I’m using version 6.0.250.

 

Thanks in advance

Best answer by Leonídia.Deezer

Hello ​@Santiago Evans Abaracón thanks for your post, and apologies for the UX you are getting.

I am not aware of such issue on sound. Could be possible that is linked to any device connected to your PC?

Have you tried to open Deezer on the browser and test if you get the same outcome?

Try with different audio quality HQ and HiFi.

Noam Asulin
Leonídia.Deezer

1 reply

Leonídia.Deezer
Community Manager
Forum|alt.badge.img+6
  • Leonídia.Deezer
  • Community Manager
  • Answer
  • November 29, 2024

Hello ​@Santiago Evans Abaracón thanks for your post, and apologies for the UX you are getting.

I am not aware of such issue on sound. Could be possible that is linked to any device connected to your PC?

Have you tried to open Deezer on the browser and test if you get the same outcome?

Try with different audio quality HQ and HiFi.

TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement