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Deezer will not cast to Chromecast device: loading, almost there

J
Tiny Dancer

When i click the Cast icon I get the “casting” tone on my Chromecast speaker and get a message on my device that says, “Loading… Almost there, only a few seconds left.”  That’s it.  Nothing more.  Every other application where Chromecast is an option works flawlessly.  I love the HiFi but this is a non-starter for me.  Using Deezer over bluetooth to headphones is all I can use.  That’s not enough.

Using Android version 10, security patch level: March 5,2020 on a Pixel 3a XL

Chromecast works on the competition: Spotify, LiveXLive, Amazon Prime Music, Google Play Music, Tidal and Pandora.

Best answer by tilly840

I had the same problem. The workaround I've found is cast audio with Google home.

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    14 replies

    Rob Igo
    Alien SuperStar
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    • Rob Igo
    • The OG
    • 2981 replies
    • March 31, 2020

    Hi @jbutchart 

     

    under settings, try clearing the cache, then logging out of the app, restarting your phone and then logging back in.

     

    Let us know how you get on! :) 

    I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)
    Rudi
    1 person likes this
    • Rudi
      Rudi
    B
    Tiny Dancer
    • Bwangster12
    • Tiny Dancer
    • 5 replies
    • April 1, 2020

    This is the exact issue I have had across MANY versions.  Uninstalling, clearing cache/data, restarting, etc does nothing.  I’ve tried casting to Insigina Google Assistant devices and a Google Home Mini.

    Rudi
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    • Rudi
      Rudi
    B
    Tiny Dancer
    • Bwangster12
    • Tiny Dancer
    • 5 replies
    • April 7, 2020
    Rob Igo wrote:

    Hi @jbutchart 

     

    under settings, try clearing the cache, then logging out of the app, restarting your phone and then logging back in.

     

    Let us know how you get on! :) 

    This hasn’t worked for me.

    Rudi
    Alien SuperStar
    Forum|alt.badge.img+7
    • Rudi
    • Alien SuperStar
    • 14342 replies
    • April 8, 2020

    Hi there @Bwangster12 

    Thank you for reporting this and for your patience.

    It could be that our integration isn't working properly with the devices you mentioned. Could you please give us a bit more detail so that I can look into it?
    For the Google Home device, I can tell you that casting isn't yet enabled. But we're working on it :wink:

    Also, please let me know which app version you've got.

    Rob Igo
    1 person likes this
    • Rob Igo
      Rob Igo
    B
    Tiny Dancer
    • Bwangster12
    • Tiny Dancer
    • 5 replies
    • April 9, 2020
    Rudi wrote:

    Hi there @Bwangster12 

    Thank you for reporting this and for your patience.

    It could be that our integration isn't working properly with the devices you mentioned. Could you please give us a bit more detail so that I can look into it?
    For the Google Home device, I can tell you that casting isn't yet enabled. But we're working on it :wink:

    Also, please let me know which app version you've got.

    Right now on 6.1.23.93, but like I’ve said this hasn’t worked on many versions I’ve used.  So you think the issue is that casting to the Insignia GA devices or a Google Home Mini are not possible?

     

    https://store.google.com/us/product/google_home_mini

     

    https://www.bestbuy.com/site/insignia-voice-smart-bluetooth-speaker-and-alarm-clock-with-google-assistant-black/5865801.p?skuId=5865801

    Rudi
    Alien SuperStar
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    • Rudi
    • Alien SuperStar
    • 14342 replies
    • April 11, 2020

    Hi @Bwangster12 

    Thanks for coming back and for the info provided.

    Yes, it seems that both devices are Google Assistant-powered. That means that our integration isn't ready for casting to them yet. But we're working on it and once we get more details, we'll be sharing with our community.

    In the meantime, you can plug Deezer to the Mini as a normal skill/app :thumbsup_tone2:

    B
    Tiny Dancer
    • Bwangster12
    • Tiny Dancer
    • 5 replies
    • April 28, 2020
    Rudi wrote:

    Hi @Bwangster12 

    Thanks for coming back and for the info provided.

    Yes, it seems that both devices are Google Assistant-powered. That means that our integration isn't ready for casting to them yet. But we're working on it and once we get more details, we'll be sharing with our community.

    In the meantime, you can plug Deezer to the Mini as a normal skill/app :thumbsup_tone2:

    When do you anticipate having cast available for the Mini and the Insigina Google Assistant devices?

    K
    Lucky Star
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    • Kevin Deezer
    • Lucky Star
    • 1595 replies
    • April 29, 2020

    Hello @Bwangster12, we do not have a date so far, so we’re unable to tell you. Once we get more information from our teams, we will let you know.

    Cheers

    https://www.deezer.com/en/profile/3421485864
    Rudi
    1 person likes this
    • Rudi
      Rudi
    B
    Tiny Dancer
    • Bwangster12
    • Tiny Dancer
    • 5 replies
    • May 19, 2020
    Kevin Deezer wrote:

    Hello @Bwangster12, we do not have a date so far, so we’re unable to tell you. Once we get more information from our teams, we will let you know.

    Cheers

    I’m not clear as to what the problem is… others are reporting being able to cast to Google Home Mini devices.

    T
    Tiny Dancer
    • tommyc
    • Tiny Dancer
    • 3 replies
    • July 19, 2022

    I had no problems for ages, now it plays up all the time.

    I have no problems with iplayer, youtube and many other apps.

    I don’t want to cancel as I have playlists and favourites etc but surely there should be a fix for this?

    That is a lot of £11.99 s you are letting down.

     

    T
    1 person likes this
    • T
      tommyc
    M
    Tiny Dancer
    • mauri_68
    • Tiny Dancer
    • 1 reply
    • October 28, 2022

    I have iPhone with latest ios and Google Home. I can stream spotify to Chrome Cast onto my TV but not deezer. Any suggestion? I hvae logged in and out several times… and it is still not working. A friend of mine with anAndroid has the same issue.

     

    T
    Tiny Dancer
    • tommyc
    • Tiny Dancer
    • 3 replies
    • October 28, 2022
    tommyc wrote:

    I had no problems for ages, now it plays up all the time.

    I have no problems with iplayer, youtube and many other apps.

    I don’t want to cancel as I have playlists and favourites etc but surely there should be a fix for this?

    That is a lot of £11.99 s you are letting down.

     

    Yeah spot on, piss takers.  All that money coming in, they want to sort it out.

    I
    Tiny Dancer
    • Indy Fidelio
    • Tiny Dancer
    • 2 replies
    • November 19, 2022
    jbutchart wrote:

    When i click the Cast icon I get the “casting” tone on my Chromecast speaker and get a message on my device that says, “Loading… Almost there, only a few seconds left.”  That’s it.  Nothing more.  Every other application where Chromecast is an option works flawlessly.  I love the HiFi but this is a non-starter for me.  Using Deezer over bluetooth to headphones is all I can use.  That’s not enough.

    Using Android version 10, security patch level: March 5,2020 on a Pixel 3a XL

    Chromecast works on the competition: Spotify, LiveXLive, Amazon Prime Music, Google Play Music, Tidal and Pandora.

     

    Had same problem with iPhone SE3 and latest iOS.

    Closed Deezer app en restart… now able to cast to Argon Solo.

    After short time loses connection, while music kept playing. Reconnecting no problem.

    Johnathan.Deezer
    1 person likes this
    • Johnathan.Deezer
      Johnathan.Deezer
    T
    Tiny Dancer
    • tilly840
    • Tiny Dancer
    • 2 replies
    • Answer
    • November 25, 2024

    I had the same problem. The workaround I've found is cast audio with Google home.

    Leonídia.Deezer
    1 person likes this
    • Leonídia.Deezer
      Leonídia.Deezer

    Reply


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