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sushigal007
Rising Star
Rising Star
November 30, 2024
Answered

Deezer won't play anything at all on Firefox browser.

  • November 30, 2024
  • 3 replies
  • 161 views

Windows 10, Firefox is updated to the latest version, I’ve cleared the cache and logged out and back in, but nothing. Flow, playlist, my mp3s, doesn’t matter what, the play button does absolutely nothing. It works in Chrome, but I don’t reeeeeally want to have to open another browser just for one site, y’know? It’s why I use the site instead of installing the desktop program, after all.

Best answer by Leonídia.Deezer

Hello ​@sushigal007 thanks for your post and sorry to hear that you can’t play anything on Mozilla browser.

I have just tested here with a free account and works fine.

Have you tried on Mozilla in a private Window? Are you using any VPN?

Any chances you can try with a different network?

3 replies

sushigal007
Rising Star
Rising Star
December 2, 2024

Problem solved, it was a browser extension called “I don’t care about cookies”. Now it’s been removed, I can play my music, and best of all, my uploaded mp3s FINALLY work again too.

Leonídia.Deezer
Community Manager
Community Manager
December 2, 2024

Hello ​@sushigal007 thanks for your post and sorry to hear that you can’t play anything on Mozilla browser.

I have just tested here with a free account and works fine.

Have you tried on Mozilla in a private Window? Are you using any VPN?

Any chances you can try with a different network?

Leonídia.Deezer
Community Manager
Community Manager
December 2, 2024

Hello ​@sushigal007 great news. Thanks for the update.