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Deezer stops playing when I open my mobilphone

  • November 26, 2024
  • 3 replies
  • 23 views
H
One Hit Wonder
  • hja
  • One Hit Wonder

I have the problem that Deezer stops playing EVERY time I log on or off my mobile phone (Samsung)
I listen to music on a stereo system via a Windows PC.
I had the Deezer app on my mobile phone but uninstalled it 14 days ago, - that hasn't solved the problem. (by the way, I've never listened to music on both devices at the same time)
Why does this happen? My wifi connection is fine, currently, while deezer is running, 60/90

Best answer by awesomemac

If I understand you correctly, you are listening to music on your PC, but it keeps stopping.

At first you thought it was because of the Deezer mobile app and therefore deleted it. And you are still having the problems.

Do you use the Windows Deezer app or do you use the website?

How often does Deezer stop on your PC? And is it not the case that someone else has your login details and is trying to use Deezer?

3 replies

awesomemac
Superuser
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  • awesomemac
  • Superuser
  • Answer
  • November 26, 2024

If I understand you correctly, you are listening to music on your PC, but it keeps stopping.

At first you thought it was because of the Deezer mobile app and therefore deleted it. And you are still having the problems.

Do you use the Windows Deezer app or do you use the website?

How often does Deezer stop on your PC? And is it not the case that someone else has your login details and is trying to use Deezer?

Leonídia.Deezer
H
One Hit Wonder
  • hja
  • Author
  • One Hit Wonder
  • November 27, 2024

It seems to be working fine now.
I am now using the website instead of the deezer app and letting the PC and mobile phone use separate wifi connections.
Sorry for the inconvenience.

Leonídia.Deezer
awesomemac
Superuser
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  • awesomemac
  • Superuser
  • November 28, 2024

No problems ​@hja .

If you have any more questions, please let us know.

Leonídia.Deezer
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