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One Hit Wonder
Nov 26, 2024 10:18 AM UTC
Answered

Deezer stops playing when I open my mobilphone

I have the problem that Deezer stops playing EVERY time I log on or off my mobile phone (Samsung)
I listen to music on a stereo system via a Windows PC.
I had the Deezer app on my mobile phone but uninstalled it 14 days ago, - that hasn't solved the problem. (by the way, I've never listened to music on both devices at the same time)
Why does this happen? My wifi connection is fine, currently, while deezer is running, 60/90

awesomemac
Superuser
Nov 26, 2024 7:31 PM UTC

If I understand you correctly, you are listening to music on your PC, but it keeps stopping.

At first you thought it was because of the Deezer mobile app and therefore deleted it. And you are still having the problems.

Do you use the Windows Deezer app or do you use the website?

How often does Deezer stop on your PC? And is it not the case that someone else has your login details and is trying to use Deezer?

3 replies

awesomemac
Superuser
Superuser
Nov 26, 2024 7:31 PM UTC

If I understand you correctly, you are listening to music on your PC, but it keeps stopping.

At first you thought it was because of the Deezer mobile app and therefore deleted it. And you are still having the problems.

Do you use the Windows Deezer app or do you use the website?

How often does Deezer stop on your PC? And is it not the case that someone else has your login details and is trying to use Deezer?

hjaAuthor
One Hit Wonder
Nov 27, 2024 9:08 AM UTC

It seems to be working fine now.
I am now using the website instead of the deezer app and letting the PC and mobile phone use separate wifi connections.
Sorry for the inconvenience.

awesomemac
Superuser
Superuser
Nov 28, 2024 9:01 PM UTC

No problems ​@hja .

If you have any more questions, please let us know.