iOS

Do you need help with Deezer on you iOS device? Ask your questions here!

300 Topics
1,719 Replies

pebomente New member

Not able to install Deezer on iPhone 7 iOS 12.0.1

Solved

Hi all, I'm having hard time trying to re-install Deezer app. I've uninstalled the app and when I try to re-install it (clicking on the cloud icon on App Store), it shows me a loading icon for few seconds and shows me back the cloud icon without showing any error/alert message. I've tried already...

Skister Groupie

AirPlay 2 Compatibility & Whole-House Streaming

Solved

When are you going to add AirPlay2 compatibility to mobile and desktop apps? Really frustrating to have these limitations when you want to stream HD music to whole house and cannot connect to separate rooms or systems as you can with Apple Music.

SOMMERS john New member

frozen menu iphone

Solved

Hello I cannot listen my playlists anymore on my phone . The menu is frozen. Any idea ? Thanks

kojikbuto Groupie

The IOS app randomly deletes my offline albums from the downloaded folder

Question

I have to open the album again to see the downloaded songs, and afterwards these are available again in the downloaded folder. At least temporarily. Once I close the app the album is gone again. This glitch creates two issues: 1-can’t keep track of those albums if there are not permanently available...

Christine Aguiar

stuck in the connection screen on Iphone

Question

I accepted a song from a Whast'App msg and tried to download through Deezer and since early morning my Deezer App has been stuck on the screen connection. I have already switch off 4 times and openned and nothing has changed. On computer version everything is ok. Tell me please what I should do to g...

OutdooristJeff

Deezer not automatically playing from iPhone to Car Stereo

Question

I am demoing the free Deezer plan right now. I have a bluetooth receiver in my vehicle. Spotify, Apple Music, Podcasts and Scribd all automatically start playing where they left off when I start my vehicle. Deezer does not. I've searched the Help Forums and App Settings, but can not find a solut...

Bluedino73 New member

iOS 12 has lost all downloaded music

Question

has anyone else had the problem after the ios12 update that ALL music has gone from downloaded? This is reallly annoying!!

pilou3018 One hit wonder

Deezer background download on iOS

Solved

Hi there, I’ve a iphone 8 plus iOS 11.4.1 and i recently download and signed up for a premium membership. I put a lot of albums to download for offline use and im a bit surprised after a night (wifi on and phone plugged) that it’s not finished. I’ve the feeling i need to be on the app to keep down...

Pygmalion One hit wonder

Can't change music without disconnecting Chrome Cast on iPhone X

Question

I have a BEO-Lab (Bang Olufsen) system and have Deezer Premium together with Chrome Cast to enable HiFi-quality sound using iPhone X (iOS11). The sound stops when I change songs on the Deezer app and I have to disconnect Chrome Cast and then start the player again. I have also removed Deezer app, r...

GerardtB New member

Deezer is offline with 4G data - iphone

Solved

Hi, I can't use Deezer when I have a 4G data connection, also my offline music doesn't work. Deezer is then offline (see picture)! When I have wifi connection it's works fine. I re-installed the Deezer app. I have a iPhone X with with firmware 11.4.1 I hope you can help mee to solve this problem soo...

Warren Thody New member

Can’t download music as premium user

Solved

I am the secondary user on a family plan. I have been able to download about 130MB of music but there is a load more waiting that will not download. Same thing is happening for the primary user. We have both been members for years so we know how it’s supposed to work. I’ve updated the app, iOS and h...

David Rodrigues New member

Deezer on older iOS versions (older than iOS 9 )

Solved

How can I get deezer for iOS 7.1.2? I tried everything. My device don't upgrade anymore. I really don't know what to do.

Cristian.Miley Groupie

Apple Carplay almost never works

I have a 2017 Chevy bolt...and I love Deezer...but I can almost never get the app to work. Spotify works...Google play music works...apple.music works....but not Deezer which is my favorite music app. Help!!?? I have tried uninstalling, clearing cache, adjusting cache size, etc.

M Whiting One hit wonder

Locked screen play on iphone

Solved

Music doesn’t play on my iPhone in locked screen without me logging off and back in to deezer yet on my iPad I don’t have to do this. I have deleted the app and reinstalled but still the same problem. I am using the latest iOS 11

btentusscher New member

Deezer Hifi lossless streaming through Airplay scheduled?

Solved

I am really impressed by Deezer Hifi, but the lack of lossless streaming through Airplay is a real dealbreaker for me (and don't understand the lack in a Hifi setting). Do you have this feature scheduled in the near future? If so, then I will stick, otherwise I have to leave. Hope to hear from you s...

Matan Porat New member

cannot control deezer in iPhone lock screen

I recently moved to Deezer from Spotify, and very happy so far, except the fact I cannot skip and control the songs from the iPhone lock screen. I tried restarting the phone, uninstalling and reinstalling the app and nothing works. I'm on iOS 11 and using the latest version of Deezer.

Mrbee Roadie

App instability on iPhone 6s in car

Question

Hello, Please would you assist with a stability issue in the app. I keep a phone in my car connected via usb to my car. The car plays the music without any issues, but the app seems to crash every day or 2, making it necessary for me to have to re-open the app, select my play list, press play, and...

JulianHelms

daily logout

Question

Hey, i have to login in my deezer app every single morning. i use an iphone 7. how to avoid that. i want to login like before for months. best regards Julian

mtwest87

Now Playing Screen

Question

What happened to the “Now Playing” screen? I am on iPhone 8s and could access this for the first week or so after I joined the premium subscription, but now I can’t seem to access that screen. When I tap the small circular sound level-icon in the bottom center of the screen, it doesn’t take me to th...

Vadim Alcheev New member

Albums’ tracks disappear + weird glitches.

Question

Alright, so recently Deezer started to behave weird. My device list started to fill with my own phone, rewriting any other device. It happens regularly. I see the list full of my phones, clear it and after a while it fills again. Album tracks. Okay, now it’s getting ridiculously stupid. Some albu...

GuiMello

Why the app does not work on Iphone Plus devices

Question

Why the app dooes not work on Iphone Plus devices, is the any error or problem with configuring these devices? Many people have report complaining about problems, is there any solution? I've already removed and re-installed the app and the problem persists. My device is a IPhnoe 7 Plus

Jaime Abad

Deezer for iPhone 8

Question

After downloading the app of deezer to my new cel phone why I can’t see my playlists?

Diego Aranguren

It seems like my account was deleted, I lost all my music

Solved

It seems like my account was deleted, I lost all my music and I’m really disappointed. (Paid account on iPhone)

Chrisfergy15

Find my uploaded mp3s on deezer iphone app

Hi i have uploaded a song to deezer in my mp3s, i can access from desktop but cant seem to find on deezer iphone app.

Ahmed Ragaie

Favourites won't show

Solved

Hi there Since 2 weeks now my new favourites won't appear on my favourite list on my note 8 and iPad pro Any help

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Rob Igo
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carlostmotta
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Noam Asulin
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Deezrunr
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ostapski
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