Hi everyone,
I'm running iOS, Deezer 10.3.0, and my favorite tracks not available offline.
I deleted Deezer and reinstalled, redownloaded my favorites and the problem persists. Anyone manage to solve this?
iOS, favorite tracks not available when offline
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+6Hi
Nevertheless, I can’t reproduce issue on Offline mode.
Would be great if you could record a video for the issue you claim, so I can try here to reproduce it.
Also please share brand and model of the device, confirm if you have an SD card installed and send us a screenshot pressing the Deezer app, then the Gear wheel and choose option “Data and Storage”.
Looking forward to hear from you.
Hi Leonidia,
of course, I'm on an iPhone 12. No SD card.
I've attached a video & the screenshot.
https://share.icloud.com/photos/09d1c06JOr0ZbBFV4gW87E88Q
the music is clearly downloaded, because when I hit ‘shuffle downloaded music’ it plays my songs.
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