Skip to main content
Answered

Your app keeps crashing! It keeps shutting down! It plays and then shuts down! Do something about it already! Why do I have to pay money?! I can't listen to my favorite music!!!


Your app keeps crashing! It keeps shutting down! It plays and then shuts down! Do something about it already! Why do I have to pay money?! I can't listen to my favorite music!!!

Best answer by Nina Nebo

 

Hi @Borysovich 1

When it comes to technical difficulties you can find some troubleshooting that should resolve your problem.

links with tips below 

https://support.deezer.com/hc/en-gb/articles/115004368825

https://support.deezer.com/hc/en-gb/articles/115004370249

https://support.deezer.com/hc/en-gb/articles/214347045-Reinstall-Deezer

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

2 replies

Nina Nebo
Deezer Legend
Forum|alt.badge.img+14
  • Deezer Legend
  • 5077 replies
  • Answer
  • January 2, 2024

 

Hi @Borysovich 1

When it comes to technical difficulties you can find some troubleshooting that should resolve your problem.

links with tips below 

https://support.deezer.com/hc/en-gb/articles/115004368825

https://support.deezer.com/hc/en-gb/articles/115004370249

https://support.deezer.com/hc/en-gb/articles/214347045-Reinstall-Deezer


  • Tiny Dancer
  • 1 reply
  • January 19, 2024

I have the same problem. To get around it, make sure the deezer app is not running. Then say “hey Siri, play music on deezer”. Siri will then ask permission to link with deezer. Say “yes”, and your music should start playing. For some reason deezer won’t work with some Bluetooth devices with the app loaded. This makes it impossible to select music via the app (since it’s not loaded) but at least you can get some tunes with Siri in control.