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One Hit Wonder
Mar 11, 2024 11:25 PM UTC

Audio stops for no reason

I am using iPhone 15 pro w/ iOS 17.4 and recently I started to experience unusual stops while I’m listening. At first I thought it is a network issue, but the tracks are fully loaded or already downloaded to my device. 
is it an iOS issue or app issue? 

1 reply

Leonídia.Deezer
Community Manager
Community Manager
Mar 28, 2024 3:43 PM UTC

Hi @Lyubomir.Marinov, I'm sorry to hear that you're experiencing this issue.

The problem you described doesn't seem to be originating from the app.

If you're using our app, what is the Deezer version installed on your device?

Additionally, have you tried any troubleshooting steps yet?