Do you need help with Deezer on you iOS device? Ask your questions here!
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For a couple of days I have a problem with Deezer on my Apple Watch serie 7.In Offline mode when I choose a downloaded playlist only one song will be played instead of the whole playlist. Also on the icon for Pause/Play (the circle) you can’t see the time is left and that the song is playing.Manually you can go to the next song but this is not the intention when you have a workout.I uninstall / install the app on my watch but that doesn’t help.Has anyone an idea?
I’m on ios 18.2.1 with Deezer premium and the app keeps reverting the audio quality to the preselected values when restarted. I tried reinstalling it but it didn’t help. No matter how many times I change the audio quality settings, if the app is closed, it goes back to standard quality for mobile data, high quality for wifi, and hifi for Google Cast. I’d like to add that I use Deezer on ipad os and over there the sound quality settings are working with no issues.The app version I’m on is 10.29.1 (10.29.1.1) and I haven’t exceeded the maximum number of devices.
why can’t I add the songs tagged as favorite to a new playlist? It keeps displaying an error that the songs have already been added. I used to be able to do this before. There are only 473 songs in my favorites list
In the iOS app, when I move one or more tracks in my Favourites playlist and press done, it doesn’t keep them. I tried going into my library through an internet browser and it seems like it’s like it’s supposed to be there, so it probably is an app issue.
Hi there! I noticed a bug in the mobile app: when you go to your favorite tracks and start scrolling, the top bar appears intermittently, and the scrolling smoothness is disrupted. The same issue occurs in other sections of the app — sometimes the top bar appears instead when swiping sideways to exit. Please look into optimizing this. Thank you! Deezer for iOS (10.28.0.4)
Deezer is asking me for upc code i dont know what that is or where to find it can somebody please help. Artist name is kaye
Hi,Recently every time I click shuffle on a playlist or favourite tracks, the song will start playing, but after about 45 seconds Deezer completely crashes and the music stops playing. I then have to go back in to Deezer as if I had completely closed the app, and find my music again. It also loses any previous songs that i have played, meaning any lineup that I had is completely lost. It is very annoying, as I then can’t listen to music for more than a minute, and then I have to restart my music, just to do it again in a minute. I have tried restarting my phone, deleting the app, signing out and back in, but nothing works. If anyone has an idea of what to do, it will be gladly appreciated!
Suddenly Deezer doesn’t find searches in hebrew. It gives only results in russian. Anyone knows how to fix that?
I downloaded a few EPs from my PC Deezer app and the do appear as downloads thru the app but, as instructed I went to C:\Users\[Username]\AppData\Roaming\deezer-desktop\Cache and no such folder exists. Ideally, per my settings, the files should be in FLAC format. I write this in the case I can find this elusive “deezer-desktop” folder. Is is NOT in the path specified above. I have also tried the android app and again, no deezer folder. BUT I did see the files, but only in mp3 format. Also, if anyone is aware of a telephone support # I would be quite interested in that.‘
Hi. Can you fix a fault on the Deezer app for IOS?I upgraded my phone to iPhone 16 pro max and the music cover art is not showing. I never had this issue not even once on my Samsung Galaxy S22 Ultra.Please fix this otherwise I have to change my DSP Spotify or Apple Music. Thanks
I want to use an old iPhone as a ‘streamer’ and control it via Deezer connect with another iPhone . However, Connect only seems to work IPad to IPhone or vice versa. Is iPhone to iPhone not an option? Do the 2 devices need to be different?
I’ve been trying to watch my Deezer year. Both on my phone (iOS) and my laptop (macOS), the “video” stops at the same moment, when the extract from the first song I listened to this year stops. I’ve tried closing the app then reopening it, choosing the roast over the nice things, to no avail. I’ve been able to find my Top 50 but I would like my stats. Help, please?
I was in a rush to the airport and wanted to listen to some music. Deezer showed me my "Top 2024" artists/tracks etc, which I closed, thinking I could view them later. However, now I can’t find them anywhere in the app or on the website.I usually save my yearly top songs as a playlist, so it would be sad to miss out on this year's tracklist
One week ago the app started crashing after about 1 minute into the song. Closing it and reopening it does not solve the problem. Never happened before, now it happens 90% of the time. I’m on ios 18.1 deezer 10.24.0.2
I’m trying to access some new releases, namely aespa’s Whiplash and HOYO-MiX’s No Dazzle, No Break but every time I get the error message “The page didn’t load. This content is currently unavailable due to a technical error or poor internet connection. Check your connection and reload the page.” Is there anything to be done about that? I’ve done most of the basic troubleshooting methods like turning the phone off and on again, logging out and back in etc. It’s also worth mentioning that both of the albums mentioned have multiple identical albums suggested when I search for them and all of them give me the same error message. As far as I know all of aespa’s and HOYO-MiX’s other releases are available with no problem.Something similar happened when I tried to access Come Play by Arcane and League of Legends but it also had two identical albums when searched for and one worked while the other didn’t. I’m on iPhone 14 iOS 17.6.1 and Deezer app 10.23.0.5. I’m located in Canada if it’s a lic
I just bought a HomePod Mini and I assume I have set everything correctly to play Deezer with it. Now when I ask Siri to play Deezer, it respond that it starts playing Deezer from user name ”my wife’s name”. My wife doesn’t have any Apple product or even a Deezer account. She doesn’t even know what Deezer is. Our Wi-Fi network is ”nameless” so her name can’t come up from that. Using AirPlay on my IPhone to cast to HomePod works fine. But I would surely like to know why Siri on my Homepad is using a different account. Any ideas anyone…
For about two weeks, I have been having a problem with the music randomly turning up to maximum volume. I thought it was a problem with the old iPhone (XS), after several reinstallations of apps and updating the phone to iOS 18 the problem persisted. I replaced the phone and on the iPhone 15 the problem still occurs, but surprisingly at a lower frequency. Normalizing the sound in the app options did not help. Please help or I will have a heart attack. 😭
There’s been this issue with regards to adjusting the volume on the Apple Watch when streaming songs from the phone. The adjustment 'gradient’ (or responsiveness, I suppose) is just too extreme; a little spin on the crown would result in a drastic volume adjustment. Could this be adjusted so that I don’t accidentally blast my ears off? This issue only crops up when streaming from the phone and controlling from the watch, and does not affect direct streaming of audio from the watch.
Recently I bought an Apple Watch series 10 and when I want to go to my favourite playlist it crashes. Even when I want to go to downloads, it crashes. Has Anyone got the same problem? And how do I fix this?
Usually in the morning I’ll start an album via CarPlay . When I arrive at work it’s still playing. When I return home from work ik want to resume playback but it appears the app has lost all knowledge of what I played that morning. I need to select the artist and album again, go to the last song played (if I cared to remember) and that last song will then start over. Is there some way to continue playback? Am I missing a thing? Missing my old cassette tapes 😉
I have an account in deezer family which I am not the administrator of. I have a separate account connected to the deezer family service. siri homepad mini only connects to the deezer administrator account. what to do?
Hello, I’ve released a music with AMUSE but my music got to the name of another artist with the same name as mehere is the link of my musichttps://deezer.page.link/9XZseYHL7G1K99hW8i would need a new artist profile
