Skip to main content
One Hit Wonder
iBiRkO81
One Hit Wonder
Oct 11, 2026 1:21 PM UTC
Answered

other user login

My son isnt able to login

      CharlyMX
      CharlyMXAnswer
      Superuser
      Oct 11, 2026 6:51 PM UTC

      Hello,

      Please send the email address for the main account, as well as the email for your son's account, to the community manager ​@Jaime.Deezer via private message so they can see why you are experiencing problems.

      Do not post the email addresses here on the forum, for security and privacy reasons.

      Best regards, and may the music keep flowing.

      I 💜 Deezer
      View in thread

      3 replies

      One Hit Wonder
      iBiRkO81Author
      One Hit Wonder
      Oct 11, 2026 1:22 PM UTC

      Used regular login details and not working

      CharlyMX
      Superuser
      CharlyMXAnswer
      Superuser
      Oct 11, 2026 6:51 PM UTC

      Hello,

      Please send the email address for the main account, as well as the email for your son's account, to the community manager ​@Jaime.Deezer via private message so they can see why you are experiencing problems.

      Do not post the email addresses here on the forum, for security and privacy reasons.

      Best regards, and may the music keep flowing.

      I 💜 Deezer
        Jaime.Deezer
        Community Manager
        Jaime.Deezer
        Community Manager
        Oct 15, 2026 4:10 PM UTC

        ​@iBiRkO81 Has he logged in with the account holder email and password and then tried to switch profile? Because he doesn’t seem to have an independent account.
        Thanks
         

        TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement