Android

Do you need help with Deezer on you Android device? Ask your questions here!

453 Topics
3,600 Replies

Daniel Tindall

No external storage - requested content is not loading around half way through song playing

Question

Recently upgraded to a Huawei P20 Pro that doesn't support external SD card storage. It has an emulated external partition. The problem began occuring very recently after around 2 months of no issues. I've changes storage location, clear cache, uninstalled/reinstalled and the issue occurs after ev...

PikaTak One hit wonder

Application optimising 1/1 on Android 6.0 - [resolved]

Solved

Greg.S

How to switch my account to my new phone

Question

I got a new phone and I'm trying to switch my account to my new phone and all my downloads to my new phone

andi0917 New member

Fading

Question

Hi, I have seen that there is a fading option on Deezer for iOS but on Android this feature is missing. Is there a reason for this? Because it improves the listing experience a lot. Br Andreas

Veki Groupie

Deezer doesn't work

Solved

Hello ! I've been using Deezer for over a year and never had problems. Now I suddenly can't play any of songs ,it's constantly loading and can't play anything. I entered in settings and it says that I'm using 0mb,it's like I don't have any downloaded songs . Please help me fix this.

Marcusdr One hit wonder

Playlists keep stopping after every song

Solved

All playlists, albums or flow pauses after every song and I have to press play again. This only happens when playing through bluetooth and not through my phone or smart speaker. Any help much appreciated.

Wojciech Chyla New member

Mobile data excessive usage by Android System Core

Question

Hi, Recently I noticed excessive mobile data transfer on my mobile phone which is connected to Deezer App. Mobile data counter shows Android Core at a first place on the list of most mobile data consuming apps. To my surprise number of data consumed by Android Core raises significantly when using D...

Ignasi Machuca Fabregat Groupie

Android auto hangs when playing Deezer

Question

I'm using a Samsung Note 8 with Android 8.0 in a Seat Ateca compatible with Android Auto. Android Auto works well but when I listen music from Deezer after 2 or 3 songs Android Auto hangs, after a few seconds it's possible to connect again but the Android buttons disappear from the screen, and some...

Igomd New member

Android App Crash Everytime open “My Music”

Hey there, I’m using Deezer most recent app on a Android 4.4.4 HeadUnit Deezer App Crashes ecerytime a Open “My Music” and “Flow” it doesnt crash when “ home” tab when it crashes and I reopen again I must click on home tab very fast, otherwise it will try to open my last function, My Music, and c...

Bülen1987 Groupie

Android auto da deezer poblemi

Deezer Android Auto'da bozuk görünüyor. Uygulama başlattı ama menü düğmesine bastığımda, sadece bir dönme çemberi alırım. Telefonum arabama takıldığında Deezer uygulaması başlıyor gibi görünüyor, ancak sadece Deezer açılış ekranında kalıyor. Hiçbir değişiklik yapmadan kaldırdım ve yeniden yükledim...

Davis.Kiwz Groupie

App can't play music

Question

I can't play music the music buffers and in the end the app shows an error can't play. I have tried unstalling and installing, plus removing the SD card, all in vain. The app played today like 2 songs. I need some technical assistance

JasMan One hit wonder

Issue with Bluetooth/AVRCP since Android Oreo and/or Deezer App Update

Question

Hi, since some weeks I notice a weird beahviour of the Deezer app for Android in conjunction with a bluetooth connection over AVRCP 1.4 to my car handsfree and multimedia unit from Mazda, which is named MZD. When I hear music from the Deezer app in my car over bluetooth and I get a phone call, th...

Sam R New member

App closing itself on Huawei

Question

My app keeps closing itself if I try to change which downloaded playlist I'm listening to or add a song to my favourite tracks. I have to try a few times before it finally works. This happens on WiFi or mobile data and also in offline mode. I looked at the troubleshooting tips which didn't help. Als...

NX1977 Smash hit

Android Auto support page? (on screen symbols)

Solved

Is there a guide to what the star and round circle symbols do in android auto? I thought Star would like the artist, and the round symbol I can't figure out what it's actually doing. Thanks.

sinan.kurt Groupie

[Android TV] back button closes app

New

While I am listening music on my TV, if I left the app with back button music just stops. Maybe it shouldn't stop. Considering many CEC remotes doesn't have home button and back button is used as much as home button if not more.

IanN New member

Can't subscribe on Android

Solved

At the moment I'm running the free app, I want to upgrade to the premium, but whenever I hit the upgrade block and it asks for my email and I hit continue, it keeps coming up that my email address is already registered, which it is - but how do I upgrade?

kkruglov Smash hit

Download without name or album art

https://youtu.be/UMcKxHG6ek4

Dmitriy Terekhov

Android: can't play anything

Solved

Hi, After latest updates I found that can't play anything. Just eternal progress bar doing nothing and that's it.

garydee New member

It's not working

Solved

Whenever I click into a song. It doesn't play the song and a notification pops up that asked me to either retry or cancel. Whenever I click retry it just pops up again. I am in connection to wifi so that's not the problem

NX1977 Smash hit

Anyone else find app closes after use of Google Pay (Android issue)

Could the community team keep this as a separate discussion please ( @Ana.) If you pay for something using Google Pay on your android device, are you also finding the Deezer app closes every time? Currently in discussions with Deezer support, but would be helpful if others noticing this could a...

Captain_Eric One hit wonder

Top tracks on the artist page are not sorted by popularity on Android app

Solved

Clicking "View all" of "top tracks" on the "artist page" does not give a list of tracks sorted by popularity on Android app. Would like to see list sorted by most popular to least.

sganca.andrei New member

Huawei Mate 10 Pro bluetooth / car issues

Solved

Hi all, Today i bought a Huawei Mate 10 Pro, and the problem is that i can't see information on my car display information, and the biggest one, that i can't change or skip the melody. In the past i didn't welcomed this problem on other devices( U11, IPhone , Nexus, etc). Do you have a solution fo...

AndradoMan Groupie

Car Bluetooth, phone call distortion on Android

Hello, I am currently having an issue with phone calls while playing music through the app and driving (steering wheel controls, never use your phone while driving). If music is playing, and I receive or make a phone call, the person talking to me is completely distorted and almost like they're ta...

Tamarra

How to share playlists on other android apps

Solved

How to share playlist on other android apps

kagexin Groupie

Issues with app

Solved

I've recently download the Android app for Deezer on my phone and I seem to be having issues with it. Upon logging in, there's a pop-up telling me that there's "one more step": Clicking this brings me to a page asking me to sign up for Premium. I don't plan on signing up as I am content with a fr...

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