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overstap naar dui

  • June 7, 2024
  • 2 replies
  • 18 views

Hoe krijg ik me account terug? Wij zijn overgestapt van familie naar duo en nu is er een account weg

Best answer by Jaime.Deezer

@joella please get in touch with our Deezer Support Team and one of our agents will check your account in our system and help with your request.
Thanks :)

2 replies

Nina Nebo
Superuser
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  • Superuser
  • June 8, 2024

 

Hi @joella !

Did you converting profiles into independent accounts before transferring to Duo !?

If you are not then is your content is lost .


Jaime.Deezer
Community Manager
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  • Community Manager
  • Answer
  • June 9, 2024

@joella please get in touch with our Deezer Support Team and one of our agents will check your account in our system and help with your request.
Thanks :)