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One Hit Wonder
Iuliana Simona Dragoman
One Hit Wonder
Jun 2, 2024 7:21 PM UTC
Answered

app shot down

Hello! I use to use the app on an Samsung Fold and after a couple of songs the app shut down with error. I change my phone into a Samsung Flip and I have the same problem. I use the phone with the same account on another Samsung and I dove have these problems. The sons stops and when I look at the app sometimes the app is closed and another time the play is in error. 

    awesomemac
    awesomemacAnswer
    Superuser
    Jun 2, 2024 8:15 PM UTC

    Hi @Iuliana Simona Dragoman :

    Well now, are you able to tell us something more about this error you are seeing on your phone? Or even better, post a screenshot here?

    View in thread

    3 replies

    awesomemac
    Superuser
    awesomemacAnswer
    Superuser
    Jun 2, 2024 8:15 PM UTC

    Hi @Iuliana Simona Dragoman :

    Well now, are you able to tell us something more about this error you are seeing on your phone? Or even better, post a screenshot here?

      One Hit Wonder
      Iuliana Simona DragomanAuthor
      One Hit Wonder
      Jun 3, 2024 5:44 AM UTC

      Hello!

      There is nothing on the screen. The app is closed. When I open the phone, the app is like I just started it and it remains on the last song that I was listening.

       

      Thank You

      Leonídia.Deezer
      Community Manager
      Leonídia.Deezer
      Community Manager
      Jun 4, 2024 3:42 PM UTC

      Hi @Iuliana Simona Dragoman, sorry to hear that you are having this kind of issue.

      I can’t reproduce the issue, so would be great if you could record a video to better understand the problem.

       

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