Skip to main content
Answered

app shot down


Hello! I use to use the app on an Samsung Fold and after a couple of songs the app shut down with error. I change my phone into a Samsung Flip and I have the same problem. I use the phone with the same account on another Samsung and I dove have these problems. The sons stops and when I look at the app sometimes the app is closed and another time the play is in error. 

Best answer by awesomemac

Hi @Iuliana Simona Dragoman :

Well now, are you able to tell us something more about this error you are seeing on your phone? Or even better, post a screenshot here?

View original
Did this topic help you find an answer to your question?

3 replies

awesomemac
Deezer Legend
Forum|alt.badge.img+5
  • Deezer Legend
  • 1640 replies
  • Answer
  • June 2, 2024

Hi @Iuliana Simona Dragoman :

Well now, are you able to tell us something more about this error you are seeing on your phone? Or even better, post a screenshot here?


Hello!

There is nothing on the screen. The app is closed. When I open the phone, the app is like I just started it and it remains on the last song that I was listening.

 

Thank You


Leonídia.Deezer
Alien SuperStar
Forum|alt.badge.img+6

Hi @Iuliana Simona Dragoman, sorry to hear that you are having this kind of issue.

I can’t reproduce the issue, so would be great if you could record a video to better understand the problem.

 


Reply