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One Hit Wonder
June 2, 2024
Answered

app shot down

  • June 2, 2024
  • 3 replies
  • 46 views

Hello! I use to use the app on an Samsung Fold and after a couple of songs the app shut down with error. I change my phone into a Samsung Flip and I have the same problem. I use the phone with the same account on another Samsung and I dove have these problems. The sons stops and when I look at the app sometimes the app is closed and another time the play is in error. 

    Best answer by awesomemac

    Hi @Iuliana Simona Dragoman :

    Well now, are you able to tell us something more about this error you are seeing on your phone? Or even better, post a screenshot here?

    3 replies

    awesomemac
    Superuser
    Superuser
    June 2, 2024

    Hi @Iuliana Simona Dragoman :

    Well now, are you able to tell us something more about this error you are seeing on your phone? Or even better, post a screenshot here?

    One Hit Wonder
    June 3, 2024

    Hello!

    There is nothing on the screen. The app is closed. When I open the phone, the app is like I just started it and it remains on the last song that I was listening.

     

    Thank You

    Leonídia.Deezer
    Community Manager
    Community Manager
    June 4, 2024

    Hi @Iuliana Simona Dragoman, sorry to hear that you are having this kind of issue.

    I can’t reproduce the issue, so would be great if you could record a video to better understand the problem.