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One Hit Wonder
Jun 7, 2024 9:13 PM UTC
Answered

overstap naar dui

Hoe krijg ik me account terug? Wij zijn overgestapt van familie naar duo en nu is er een account weg

    Jaime.Deezer
    Community Manager
    Jun 9, 2024 11:00 AM UTC

    @joella please get in touch with our Deezer Support Team and one of our agents will check your account in our system and help with your request.
    Thanks :)

    2 replies

    Nina Nebo
    Superuser
    Superuser
    Jun 8, 2024 7:19 AM UTC

     

    Hi @joella !

    Did you converting profiles into independent accounts before transferring to Duo !?

    If you are not then is your content is lost .

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    Jaime.Deezer
    Community Manager
    Community Manager
    Jun 9, 2024 11:00 AM UTC

    @joella please get in touch with our Deezer Support Team and one of our agents will check your account in our system and help with your request.
    Thanks :)