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overstap naar dui

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Hoe krijg ik me account terug? Wij zijn overgestapt van familie naar duo en nu is er een account weg

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Best answer by Jaime.Deezer 9 June 2024, 13:00

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Nina Nebo
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Userlevel 7
Badge +12

 

Hi @joella !

Did you converting profiles into independent accounts before transferring to Duo !?

If you are not then is your content is lost .

💜🎧 | One good thing about Music, when it hits you, you feel no pain | 🎶💜
Jaime.Deezer
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Userlevel 7
Badge +7

@joella please get in touch with our Deezer Support Team and one of our agents will check your account in our system and help with your request.
Thanks :)

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