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Why has my subscription gone up to £14.99
My husband and I have been paying for this deeper family subscription for a while now but for whatever reason the music plays absolutely fine via my handset however even after deleting the app and reinstalling it on my husbands phone he keeps getting a message to say that playback has failed on practically every song he listens to... I've played the same songs on my handset with no problems... I'm going to reduce my subscription back down if this is not resolved as its pointless paying the extra for it not to work.
Good afternoon, this morning my subscription ran out and I promptly paid the £11.99 to carry it on. This has not updated on the deezer app all day and I am only able to listen to my music as a free user. Is there anyway this can get sorted please? Kind regards
Dear Sirs, Please clarify your intentions regarding the renewal of my subscription. You can check how long I have been a continuous subscriber of the Deezer service, I have never suspended cooperation with you. At the moment, I do not find a way to renew the Premium subscription for the next year. If there is no longer such an opportunity for me, please notify me of this definitively so that I have the opportunity to collect my collection in another music service.It is also important for me to know in what form data about my account, as well as about tracks, playlists and albums, will be saved after the end of the subscription, as well as about the possibility of restoring my account in the Deezer service in the future. Best regards, Dmitri.
I like to see that Deezer getting Deezer connect (like spotify connect). Apps from different platforms that can communicate with each other.I think than gapless playback (crossfade) and hifi are better available on all platforms (android TV).
I would like to change my name from Fløxioz to Flo but I don’t know how to do it could someone help me please ?
Song clearly shows explicit and is still censored for majority of my Playlist how do I fix
Please remove all Kanye West from Deezer. https://www.nbcnews.com/news/us-news/banner-kanye-right-los-angeles-freeway-antisemtic-group-rcna53653
I'm on Android 11. I have a really frustrating problem where upon opening my phone the song I'm listening to stops and the playlist goes back to the last song that was playing when it was open. It doesn't happen all the time, but sometimes I'm in the middle of listening to a song, open it to check a message and then all of a sudden I'm back to the start of a song I listened to twenty minutes ago. I've reinstalled the app but this has actually been happening for a long time... Anyone have any ideas?
Hello thereI cancelled my Deezer subscription at the end of July. I have just noticed that the monthly subscription fee is still being taken from my account! Could you please arrange a refund of the erroneous payments and for the payments to stop? Many thanks Alexis Warren
And this is how it looks inside Deezer: totally empty!
I am currently 25 so i still qualify to try the student plan of the trail but i can’t seem to apply for it every time i do it just says We are unable to complete your transaction. I’ve tried my card and paypal but the result is the same. Are they getting rid of the trails?
There should be an option to search for songs in the user's own playlists.
^It’s hilariously bad community work to just bluntly tell people that “Non-binary” isn’t a gender. And then link them to the entire GDPR text without even doing the bare minimum to link to the appropriate chapter or section.You don’t need anyone’s gender—not even from a technical standpoint (this account in particular was created through a third-party SSO and didn’t provide a gender, and yet your system didn’t complain).You’re just greedy.
Happens that when ever I launch Deezer on my windows pc, it starts with an ugly, really hateful boring and strident song on the playback bar which is “La Falta - Mike Bahia, Carin Leon” I do not like that genere and I really hate that sound. I am used to spotify that launches with the last state or last song you left it or at least a song from your likes library. Please fix it, its really inconvinient because it requires me to take more steps to play my liked music. Thanks
How do I stop / block this mo-fo from playing?If I can't im off Deezer and going elsewhere lol
I had 2 emails from deezer asking me to pay $26 in november to renew my yearly subscription. Today, I got another email, but the price is $99. What happened?
I'd like to have my payment day changed to the 25th every month, is it possible? Regards
Goede middag ik heb een probleem met mijn deezer.Als ik de qpp open is er niks aan de hand, maar zodat ik wat wil afspelen loopt het alleen maar vast. Ook als ik wofo heb maakt niet uit het loopt steeds vast. Ik vond deezer een hele goeie app voor muziek. Dit is dan natuurlijk heel zonde. Ik betaal er wel voor dus zouden jullie hier war aan willen doen of mij kunnen helpen
How do i add a new member so that he can create his own profile?
The calculator (https://www.deezer.com/us/ucps/me) is blatantly incorrect. It states that 1000 streams in a month means that 99% of my subscription goes to artists I didn't listen to. Example:There are 3 million subscribers in September paying $10. The total pot is $10 * 3,000,000 = $30,000,000They each stream 1500 times in a month, for a total of 4.5 billion streams. User A streaming 1000 times in the same month, means they have (1000 / 4,500,000,000) of the total streams. The payout for those 1000 streams will be (1000 / 4,500,000,000) * $30,000,000 = $6.66The percentage of their subscription going to their artists ($6.66/$10) * 100 = 66.6%If User B streamed the average amount of 1500 streams, their generated royalties would be (1500/4,500,000,000) * 30,000,000 = $10100% of User B's subscription would go to their artists. In order for https://www.deezer.com/us/ucps/me to be correct, the average Deezer subscriber would have listened to 100,000 streams in September. At an average of 3
I have songs added to my playlists etc which I have not created and I’m not even sure I even set up the account but I’ve had money taken out of my bank I keep getting emails to say someone is logging into my account! I’ve changed my password
Hi,So, I've been paying $26 a year on a very nice deal from Deezer. I would love to get some of my friends on Deezer too but gifts start on $33 per 3 months or $110 per year. That's 300% more... It's insane.Why is this?
Hi support team, is there any work in the process or releasing Deezer Connect? Basically it’s like a way of turning my phone Deezer app into a remove to control my computer’s Deezer app. I think this is a deeply wanted request that even Tidal has done it for themselves. I’d like to know if you guys have intention of doing it, and if so, what is the timeline like?
here’s a couple of feature ideas to make deezer more better• spatial audio (like 360 reality from sony and/or dolby atmos)• ability to differentiate from hq and hifi by adding in technical sample details (ie 16 bit/44.1kHz at whatever codec it’s using like aac, flac etc)
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