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Another user

  • September 12, 2023
  • 1 reply
  • 37 views

Hello, 

Couple of days I receive messages on screen that my account is on listening mode on another device. I do not have another device, I am using account on the one phone. When that message pop up it stops my music and start some different music I didn't listened or see before. Also there is some stuff on continue streaming I didn't listened before. Is someone using my account and can it be solved asap?

Best answer by Nina Nebo

Hi @Dragan91 !

here is helpful links

 

Account Being Used On Another Device

https://support.deezer.com/hc/en-gb/articles/360001430465-Account-Being-Used-On-Another-Device

 

 

Suspicious Activity On Your Deezer Account Help

https://support.deezer.com/hc/en-gb/articles/360001425809-Somebody-has-taken-over-my-account

 

Contact Deezer

https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer

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Nina Nebo
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