I did a new subscription using one of the partner here in Brazil.
I payed. But I can not see my subscription avtived.
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Hi
Look link below ,maybe can help you
Why Isn't My Deezer Premium Subscription Plan Working?
If you're a Deezer Premium, Deezer Family or Deezer HiFi user and you discover that you cannot use all your paid features, here are some of the most common reasons why your Deezer subscription might not be working.
- You've logged into another account. If you have more than one Deezer account, please check that you've logged into the correct account
- Your trial has ended. Check your subscription status using the steps in the section below to see if your free trial offer has ended
- Your payment was refused. If you're paying for Deezer with a debit or credit card, your payment should be completed almost immediately
Tip: See our article on refused payment for troubleshooting tips
- Your payment is being processed. If you've paid through your mobile provider or a third-party service, such as Apple, it can take up to 48 hours to process
- Note: Cash payments or bank transfers can take up to 72 hours. Brazilian customer payments can take up to three working days to be cleared. Please contact us here with your PIN number
How to check your Deezer subscription status
iOSAndroid
- Go to Settings
- Select Account management
- Select Manage my subscription
You will be able to view your current subscription, the date it began and the date it will end
How to check your Deezer subscription status
Desktop
- Go to your profile
- Select Account Settings
- Select MANAGE MY SUBSCRIPTION
You will be able to view your current subscription, the date it began and the date it will end
Tip: Select See plans to view all the plans that are available to you
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.