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One Hit Wonder
themoking
One Hit Wonder
October 3, 2022
Answered

tracks are downloaded but i cant listen offline

  • October 3, 2022
  • 4 replies
  • 158 views

Hello!

 

Some songs on albums aren't downloading and I can't listen to the full album offline. I am out of service a lot so listening offline is important. Weirdest thing... I know these song ARE downloaded somewhere because they are on playlists that ARE downloaded. Any suggestions?

 

    Best answer by

    Hey @themoking 

    Turning the download switch off and on again might help.
    Don't worry, the songs you've already downloaded remain in the cache and don't have to be completely reloaded.

    4 replies

    Anonymous
    Answer
    October 3, 2022

    Hey @themoking 

    Turning the download switch off and on again might help.
    Don't worry, the songs you've already downloaded remain in the cache and don't have to be completely reloaded.

      One Hit Wonder
      themokingAuthor
      One Hit Wonder
      October 4, 2022

      Hey there! I did already try that!!

      Guitar Hero
      Queue
      Guitar Hero
      August 31, 2023

      "remain in the cache and don't have to be completely reloaded."

       

      This was not true for my instance. Same issues persist. Is there another solution? If there is not I will look elsewhere for offline music listening.

       

      Warm Regards,

       

      Jaime.Deezer
      Community Manager
      Jaime.Deezer
      Community Manager
      September 5, 2023

      hey @Queue you are not able to listen offline at all? any download?
      thanks 

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