After the latest update my favourite are not downloading, i tried clearing the cache as well but it didn't fix that as well
Best answer by LeonÃdia.Deezer
View originalAfter the latest update my favourite are not downloading, i tried clearing the cache as well but it didn't fix that as well
Best answer by LeonÃdia.Deezer
View originalhI
This problem can be related with your device so I’m suggesting the following step:
If you are using the battery saving mode on your device, turn it off while you are carrying out this test.
âš Your Downloaded music on Deezer will be deleted, but you can easily download your favourite playlists and albums from your Favourites.
If the issue persist you can uninstall the app and install the app Deezer:
• Uninstall your Deezer app. Don't worry! It won't delete your favourites.
• Turn off your device.
• If you've a SD card, remove it. If not, go to the next step.
• Turn on you device.
• Reinstall Deezer via Google Play.
• Open Deezer ➡ Log in with your email and password
• Download one album or playlist, and stream a few songs or navigate in the app.
Only once you followed all these steps and you're sure your Deezer app is performing well again, you can insert back your SD card.
To get more information you can also access this linkÂ
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.