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Question

Hello,

Couple of days I receive messages on screen that my account is on listening mode on another device. I do not have another device, I am using account on the one phone. When that message pop up it stops my music and start some different music I didn't listened or see before. Also there is some stuff on continue streaming I didn't listened before. Is someone using my account and can it be solved asap?

Nina Nebo · Accepted Answer

Hi@Dragan91!here is helpful linksAccount Being Used On Another Devicehttps://support.deezer.com/hc/en-gb/articles/360001430465-Account-Being-Used-On-Another-DeviceSuspicious Activity On Your Deezer Account Helphttps://support.deezer.com/hc/en-gb/articles/360001425809-Somebody-has-taken-over-my-accountContact Deezerhttps://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer

Account Being Used On Another Device

Suspicious Activity On Your Deezer Account Help

Contact Deezer

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