About my Deezer

Hello, we have deezer family subscription. My 7-old daughter has kid’s account. How did this content pass through into kids space?  Please can you help to block the artist so that it cannot be found or it is not recommended.Deezer seems to struggle to sort and tag inappropriate / explicit  content. Please allow to “report”. Thanks!Best Regards... 

Hi I'm trying to set back up the family and friends subscription, I had it before but cancelled but it's not allowing me to select my partners profile?

Hello, I'm Joaquin and my artist name is Jackz. My distributor is Distrokid and my first release with deezer (Take Me Down) has been placed on the wrong artist page with the same name as me. Is there's a way to separate my songs from this another artist?

Aren't I lucky! I get to pay more for something I didn't ask for. Why not let me decide that?

Hi there  I can't seem to find eq and other volume settings in my settings to turn it up as its low on my phone which is weird now can you let me k ow where it is in audio please.  Thanks 

Hello,Why did you increase subscription from 2.99 to 12 usd?I dont really need hi fi, i have been using deezer for a long time, why you wanna lose so much of your subscribers? Please remove hifi other options and let your listeners stay on deezer and nor switch to other apps

I want to change from my current premium account to a family plan but don’t want to lose my current playlists. How can I do this?

Pls add Deezer widget in discord like Spotify did!

HiSo I've received a new phone galaxy s21 plus.  My jbl wave 100tws earphones aren't connecting to deezer. I have followed all the instructions that I've seen and still not working. I can connect to other media sites ie YouTube.

Hello,A few days ago I noticed that there are too many authorized devices on my account including an unknown phone, so I de-authorized all of them and changed my password, ever since doing that, I’m being bombarded with emails like someone’s trying to log in with an older password.How can I stop that bombardment of emails?Thank you.

For about a week my flow has been playing a load of Christmas music seems a bit early for that any fix or help would be appreciated

Since I did this I've been logged out and now when I log in my premium subscription is not there and it's trying to get me to resubscribe. My next payment isn't even due until the 8th of September 

We accidentally transformed a profile to an independant account and i would like to reverse it

Good day Admin I have a problem with my app not working.  If you open it, it gives an error that the page is not running.  I tried logging out but the app is not responding at all. My desktop app is working.  How do I go about solving this problem? 

The lyrics on Illest Motherfucker Alive are out of sync because the song has a 3 min silence section at the start. The 3 min silence section is artistically significant this masterpiece of an album. If you are thinking the fix might be to remove this section of silence please do not and instead correct lyric sync by adding an appropriate offset. Thank you.

Deezer application works great in Ukraine on all devices (Windows, phone, Android TV.)But if I try to ask the Google home assistant to play music on my TV, it says that the Deezer service is not available in my country.Also, I cannot connect Deezer service to Google Home without VPN, for the same reason.Please, could you inform your Google partners that your service has been available in Ukraine for a long time, so that users do not experience such difficulties.

Hello, someone else is using my account, but I do not have any linked device to my account and I did not give anyone my acc password.Alse I have changed my deezer and google password and I still have sam problem.

So i keep getting the message im using my deezer on another phone, ive changed my password twice and it is still coming up? 

Hello, I would like to get Premium but the only options I can select are 3 month trial plans but I already had that. I canceled briefly but now i want to return to Deezer premium. However on subscribing, I can't select a monthly subscription and IDEAL does not work with my bank either and I don't have a credit card or google pay or paypal? I had a premium before and it worked fine with my bank. I can't figure out what is wrong.

Hi i need to cancel an account that is not in uae anymore 

Can someone explain to me again, why a company such as deezer is so stupid and interferes when opensource components are built to user their service.Especially now, not long after libspotify was discontinued, you should really not only leave opensource developers alone, you should encourage them or even put your own developers on it.If there are a working plugin for home assistant and openhab, you would have a massive potential userbase - but someone making strategic decisions at deezer seems not to understand that at all

Hey volks, it would be very nice to see which songs i all „disliked“ or have hidden in my flow. For example they could be under the Favorites playlist and named as „Hidden songs“.  Me and many people would like that i made some interviews with my friends which also use deezer and they mostly mentioned that :) Best Regards Peter / Noah

Hello, Today I received an email that my Deezer contract is ending. However, I recently extended my T-Mobile contract, including Deezer. The administration of T-Mobile still says that I have a Deezer contract and I still pay for it. Can you check what is going on? Kind regards,Hester Palland

Hi thereThere’s a playlist I’ve had since I started using DeezerBeen 3 years in a rowLast year, there appeared an interesting bugI would pick a song I want to listen to, say, Daze by Poets Of The FallAnd Deezer would play Dazed And Confused, which is also in my playlist, insteadIt’s not always like this, but sometimes it happens soWhat’s interesting., it happens only with this playlist, others are just fineIt doesn’t bother me much, as it happens not often, and since I started using Favorite tracks as a main playlist, I don’t use the old one that oftenDoes anyone have similar problem?

Hello I wanted to report an error with a song.  lucky 4You by Shedaisy on the  the whole shebang album is disttorted for the first 24 seconds.  Please repair.  Thank you.