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Forgot to cancel my subscription, so my money was used on the Google Play Store

  • March 19, 2026
  • 1 reply
  • 8 views
M
One Hit Wonder

So I got a notification from my e-wallet that the balance had been used up, I forgot to cancel the subscription and it was noted that the cancellation was only for the following month.

So please cancel the current one too and refund my money.

Best answer by Nina Nebo

 

Hi ​@Mardani Arya Sultana !

 

To cancel your Deezer subscription via the Google Play Store, open the Play Store app, tap your profile icon (top right) > Payments & subscriptions > Subscriptions. Select Deezer and tap Cancel subscription. You will keep Premium access until the end of the current billing period. 

 

For futher help contact Deezer Customer Service because we are open forum and don’t have access to your account and we cannot refund your money)

 

https://support.deezer.com/hc/en-gb/requests/new

    1 reply

    Nina Nebo
    Superuser
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    • Nina Nebo
    • Superuser
    • Answer
    • March 19, 2026

     

    Hi ​@Mardani Arya Sultana !

     

    To cancel your Deezer subscription via the Google Play Store, open the Play Store app, tap your profile icon (top right) > Payments & subscriptions > Subscriptions. Select Deezer and tap Cancel subscription. You will keep Premium access until the end of the current billing period. 

     

    For futher help contact Deezer Customer Service because we are open forum and don’t have access to your account and we cannot refund your money)

     

    https://support.deezer.com/hc/en-gb/requests/new

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