Subscription and payments

Hi I have juts paid £14.99 and is still asking me to pick a payment plan when I have I can’t get all my music up ??? 

Im paying a deeper family subscription and in 2 months my family has been ejected without possibility of logging back on twice. We already sent an email asking for help, it was resolved and now it is back. What is the problem. How can it be fixed ASAP. It costs a leg for it to not work it is inadmissible. Once ? It happens I understand. Every month ? No. 

Is there a way to change the bank account number without canceling my subscription first? Thank you! 

Je viens de souscrire à l’abonnement deezer étudiant mais je en comprends pas pourquoi je n’ai pas les 2 mois gratuits, pouvez vous m’expliquer ?

There was a problem when I wanted to change my current account to a student account and by putting my credit card I was charged €10.99

Prezados,Sou assinante há mais de um ano e nunca solicitei o cancelamento de minha assinatura porém ao acessar minha conta, aparece um perfil de não assinante que me oferta opções de uma nova assinatura. Acredito que isso seja um bug, então podem verificar por favor, pois estou utilizando o aplicativo com anúncio mas meus pagamentos estão em dia. Agradeço. Cordialmente, Felipe.

el dia de hoy me subscribi por medio de mercado libre a dezeer todo iba bien hasta que intente iniciar sesion me pidio contraseña para registrarme descargue la aplicacion puse mi cuenta y para mi sorpresa no me dejo acceder cambie la contraseña 6 veces y nada aun me daba la leyenda de que contraseña incorrecta a pesar de haberla cambiado varias veces incluso pense quiza es problema de compatibilidad con mi dispositivo e intente iniciar sesion desde mi pc y salio lo mismo exactamente llame soporte de mercado libre y dicen que mi cuenta esta activa que me contactara con soporte de deezer lo hice y no recibo respuesta mas que de un bot a mi correo que cambie la contraseña de nuevo y sigo sin poderlo resolver h

Hi. I subscribed for dezeezer with free trial. I got billed instead. 

Why was I charged 2 times for one month?

My friend was paying for Deezer Family and he stopped paying , then another friend paid for Deezer Family and I can't join that link anymore , as the owner as in my friend has to kick me out !! Please add the option of leaving the family plan or make the members downgrade to free plan if the owner stops paying!! Thanks.

I have a question I have two numbers on yettel and I wont to know on what number is my deezer active

I used to pay almost 200 SR now u raised the price the double to 400 SR... Only because I delayed to pay off my subscription!!!! ☝️ 🤨 

H

I have subscribed to the plan of £14.99 a month. but. It isn’t not letting me download anything. 

Bonjour, makgre un renouvellement de ma carte étudiante sur UNiDAYS je n’arrive pas à repasser à l’offre étudiante à 5,99e sur Deezer. Je suis bloqué à 10,99e. Comment résoudre le problème ? cdt

Cześć  Kolejny raz nie działa aplikacja Deezer na Tv Panasonic 65FZ800 

Hiwe recently move to France from the UKi changed by payment card (euro card) but it looks like I will still be charge in GBP, please can this be changed ?Thanks, Brian

I accepted a 40% off for annual subscription. I did not think of taking a screenshot of what it said the price but I believe it said $103.99 and next year I would be charged 133.99. I was charged $166.49. My receipt on deezer says $154.09 (133.99 plus $20 for VAT whatever that means). It says my next payment will be 133.99 on deezer. My apple says it renews for $149.99. My email from deezer says I paid 133.99 and it renews for $133.99. To find out what it says online it says the annual $143.88 but there was a 25% off deal showing $107.99 as the new price. All prices are in CAD.  I am confused with why everywhere says a different price. I’m mad at myself I didn’t screenshot before I hit accept. I am angry I’m paying so much cuz I would not have paid without the deal. Idk what to do or if I am missing something. 

1) What's the issue? Unable to search tracks - search results only yield albums and playlists 2) When has the issue started (date)? July 2024 3) What's the brand and model of the affected device(s)? Google Pixel 8 4) What are the Deezer version and OS version? Deezer Version 8.0.19.4 , Android Version 14 I have been liaising with Deezer Support for a month now, specifically 2 persons- Giorgi and Azucena. I am unable to search by track name - I have a Family Premium Account.I have tried all the uninstall/reboot/wipe cache etc options - but none work. The Deezer Support Reps above take forever to respond. Mean time, I am still paying the full subscription fees for an incomplete app.

How can I change my subscription from family to duo, as there are only 2 of us using it and always has been

Not satisfied with this.  Took half a minute to load a song. Nevermind.  I was directed here by clicking "help".  I'd delete this if I could.

It will not let me cancel my subscription. Please cancel my subscription or I will take further action. 

Dear Deezer Support Team, I hope this message finds you well. I am writing to report an issue with my Deezer subscription. Despite my subscription being active, and the next payment scheduled for September 10th, I am currently unable to access any of the premium features. I am unsure why this is happening, as my payment details are up to date and there have been no interruptions in service until now. I have attached screenshots for your reference, which show my current subscription status and payment details. Could you please assist me in resolving this issue as soon as possible? Thank you for your prompt attention to this matter. I look forward to your assistance. Best regards,

I have paid for my subscription, twice actually!! I have logged out of my account multiple times, I have deleted and redownloaded the app and nothing is working!! Either get my subscription back or refund me!!

£14.99 has some out for my Deezer subscriptionjust over a week ago but it's still not showing up on my account, now my account is showing up as on the free plan but I've already paid for this month,  can you sort it out ASAP please