Subscription and payments

I changed my subscription from Premium to Duo on the same day. Both amounts were debited from my account. That does not seem correct.

J’avais l’abonnement étudiant pendant 1 an et depuis 11/24 je dois payer l’abonnement premium alors que je suis toujours étudiante ! Je n’ai plus accès aux tarifs étudiant et je ne comprends pas pourquoi. Je suis en règle sur Unidays. Pouvez vous m’aider svp 

Good afternoon , I would like to cancel the subscription and refund the money for it. I accidentally paid

Deezer yıllık premium üye olamıyorum. Uygulama yıllık ödeme almıyor. Bunu bilgisayardan denedin ödeme almıyor. Sebebi nedir? Neden premium yıllık abone olamıyorum?Kart bilgilerim tamamen doğru. 

I have paid my subscription yet I’m still being asked to make a payment and have to listen to adds. Either cancel my subscription or make it work properly please

My email is embroiderysolution@outlook.com it tried to take my money dozens of times I am a new customer and i have contacted Deezer over and over again first it tells me the first time it is a free trial then ask for my card then try to bill it this is the only app that I don’t trust i tried to at least try it out but every time I do they try to rip me off this is the proof that it want give me my free trial if I don’t stop it when I try to get my free trial it tries to take 16.19 dollars every time I see why now the rest like Amazon and Spotify is better I can’t even get my free trial without it charging me 

Hello,I had a subscription for one account and then i got deezer premium free trought partners, but I acidentaly made a new account. How do I connect my free deezer with my old account and delete my new one?

My account keeps saying upgrade and ive got to listeN to adds but I pay premium and I just keep getting the same message. I then restored it and it’s still saying listen with adds   

Why am i not able to choose my account? During my supposed test period. It seems like my test period was cancelled?I would like to pay pr month instead of a year. Kind regards from Kris Kristensen Denmark  

Hello, I just signed up for one year duo plan and got 1 month free trial . But I notice the system shows I am on. The monthly plan instead of one year duo plan which currently has 25% off .  would you be able to assist and make sure I am on the yearly plan instead ? $174.99 Thank you 🙏 

Hi,my payment card is about to expire tomorrow. I asked for a new one but it will come in a couple of days. Will my Deezer account still be open until I update my payment information?

I changed mij subscription from premium to duo and ahd to pay directly.What happens to my monthly direct debit payment?Does it change automaticly?

Hi there,I’m pretty sure I saw the monthly price for the premium plan here in Canada, but it seems to have disappeared for some reason. I can still see it listed under my subscription plan, though. Has it been removed? Is the monthly price for the premium plan still available? I’m a bit confused. Thank you for clarifying this for me!  

Bonjour, cela fait un peut plus d’un an que j’utilise deezer étudiant et depuis deux mois je viens de m’apercevoir que je paye 10,99€ au lieu de 5,99€, pouvez-vous me renseigner s’il vous plait? Bonne soirée,Claire

Bonjour, Apres le payement de mon abonnement Deezer prenium  (nelsonhartock@gmail.com) je me rends compte qu’il m’est encore demandé de souscrire à un abonnement sur l’application ( Vous trouverez en pj la facture prouvant le payement). Pourriez-Vous passer à la vérification du payement s’il vous plaît et remettre mon compte en prenium ? Dans l’attente de votre retour, cordialement 

Muutin premium tilaukseni familyyn, lähetin lapsille kutsulinkit, joihin he kirjautuivat, mutta deezer sovellukseen he eivät pääse, ja linkin kautta tulee vaan virhe. Mikä neuvoksi? 

Why did Deezer withdrew money for a year subscription without my consent? I have been paying for a monthly subscription and now suddenly Deezer withdrew a year amount. How to get my money back and cancel it?  

Hey gang….I was sought out through WhatsApp to be hired uploading songs on seodeezer. Its been going well this week as part of the job is to clear out the account, then replenish the following day. As the days go on and the account builds, the optimization amount increases until you get to a douple album with multiple songs to upload. This exceeds your account and then requires more personal funds to bring the account up to a positive amount at which time one can resume uploading. Then it happens again and your account balance runs significantly negative and the system asks for a huge amount. Anyone run into this issue or no of anyone that has?

J'ai payé un abonnement le 26 septembre au jour d'aujourd'hui. Je voulais écouter ma musique mais cela n'a pas été possible car il me demande de rembourser que j'ai déjà payé. Cela m'a extrêmement énervé et déçu merci de me recontacter Au plus vite

J’ai payé un abonnement le 26 septembre au jour d’aujourd’hui. Je voulais écouter ma musique mais cela n’a pas été possible car il me demande de repayer que j’ai déjà payé. Cela m’a extrêmement énervé et déçu

Bonjour, je suis actuellement en irlande pour 6 mois, j’ai réactivé mon compte avec un code pour 1 an. Je souhaite partage labonnement famille avec mon pere et ma soeur actuellement en france le partage leurs est refusé. Merci de remedier a ce problème 

Hi I have juts paid £14.99 and is still asking me to pick a payment plan when I have I can’t get all my music up ??? 

Im paying a deeper family subscription and in 2 months my family has been ejected without possibility of logging back on twice. We already sent an email asking for help, it was resolved and now it is back. What is the problem. How can it be fixed ASAP. It costs a leg for it to not work it is inadmissible. Once ? It happens I understand. Every month ? No. 

Is there a way to change the bank account number without canceling my subscription first? Thank you! 

Je viens de souscrire à l’abonnement deezer étudiant mais je en comprends pas pourquoi je n’ai pas les 2 mois gratuits, pouvez vous m’expliquer ?