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I can't change the country of the account from Turkey to Ukraine

  • March 15, 2025
  • 4 replies
  • 57 views
R
One Hit Wonder

I can't change the country of the account from Turkey to Ukraine. I don't see the option to change the payment method. I wanted to add a credit card of the Ukrainian bank as a new payment method. This was possible before. Please explain the procedure. The subscription ends in February 2026.

Best answer by Jaime.Deezer

Hi ​@RED PATRICK please contact our Deezer Support Team and one our agents will check your account and be able to help with your request and let you know if it possible.
Thanks :)

    4 replies

    Nina Nebo
    Superuser
    Forum|alt.badge.img+15
    • Nina Nebo
    • Superuser
    • March 15, 2025

     

    Hi ​@RED PATRICK !

     

    I hope links below will help you :

     

    Change my Province as a Deezer subscriber

    https://support.deezer.com/hc/en-gb/articles/19308714603549-Change-my-Province-as-a-Deezer-subscriber

     

     

    If you moved to a new country and you need pay for Deezer in the local currency you will need cancel your current subscription and ensure your payment period is complete ...
    more about see in link below

     

    Manage Your Deezer Subscription Payments

    https://support.deezer.com/hc/en-gb/articles/214349045-Manage-Your-Deezer-Subscription-Payments

     

     

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    R
    One Hit Wonder
    • RED PATRICK
    • Author
    • One Hit Wonder
    • March 15, 2025

     

    R
    One Hit Wonder
    • RED PATRICK
    • Author
    • One Hit Wonder
    • March 15, 2025

    Useless! No payment method 

    Jaime.Deezer
    Community Manager
    Forum|alt.badge.img+7
    • Jaime.Deezer
    • Community Manager
    • Answer
    • March 16, 2025

    Hi ​@RED PATRICK please contact our Deezer Support Team and one our agents will check your account and be able to help with your request and let you know if it possible.
    Thanks :)

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