I can't change the country of the account from Turkey to Ukraine

Forum|Forum|1 year ago
March 15, 2025
4 replies
81 views

I can't change the country of the account from Turkey to Ukraine. I don't see the option to change the payment method. I wanted to add a credit card of the Ukrainian bank as a new payment method. This was possible before. Please explain the procedure. The subscription ends in February 2026.

Best answer by Jaime.Deezer

Hi @RED PATRICK please contact our Deezer Support Team and one our agents will check your account and be able to help with your request and let you know if it possible.
Thanks :)

Nina Nebo

Superuser

Hi @RED PATRICK !

I hope links below will help you :

Change my Province as a Deezer subscriber

https://support.deezer.com/hc/en-gb/articles/19308714603549-Change-my-Province-as-a-Deezer-subscriber

If you moved to a new country and you need pay for Deezer in the local currency you will need cancel your current subscription and ensure your payment period is complete ...
more about see in link below

Manage Your Deezer Subscription Payments

https://support.deezer.com/hc/en-gb/articles/214349045-Manage-Your-Deezer-Subscription-Payments

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

R

RED PATRICKAuthor

One Hit Wonder

R

RED PATRICKAuthor

One Hit Wonder

Useless! No payment method

Jaime.DeezerAnswer

Community Manager

Hi @RED PATRICK please contact our Deezer Support Team and one our agents will check your account and be able to help with your request and let you know if it possible.
Thanks :)

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