I have started a Deezer family subscription, but when my family tries to connect their accounts it fails with an error message.
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Hi
It might help if each member of the Deezer family tries turning their phone off and on again. It's also worth logging out and logging back in to their Deezer account.
More about Log In To Deezer Family see in link below :
https://support.deezer.com/hc/en-gb/articles/206096901-Log-In-To-Deezer-Family
Problems Logging In To Deezer
https://support.deezer.com/hc/en-gb/articles/214348965-Problems-Logging-In-To-Deezer
or contact Deezer support / Chat and Deezer team will help you
https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000058285
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