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Subscription and payments

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  • 1,062 Topics
  • 4,599 Replies

Recommended (3)

  • Login to Deezer

    Article by
    K
    Kevin Deezer
    Topic Login to Deezer

  • How do I cancel/unsubscribe from Deezer?

    Article by
    K
    Kevin Deezer
    Topic How do I cancel/unsubscribe from Deezer?

  • I've paid for Deezer but I'm still being asked to subscribe/ Paid but still Free

    Article by
    Jaime.Deezer
    Jaime.Deezer
    Topic I've paid for Deezer but I'm still being asked to subscribe/ Paid but still Free
1061 Topics
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Runaway Baby
FIRAT AYDINRunaway Baby
asked in Subscription and payments
premium subscriber

how can i to reach "how many premium subscriber deezer have to in turkey ?" anyone know ?

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D
Tiny Dancer
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Tiny Dancer
Marina_omTiny Dancer
asked in Subscription and payments
How can I delete my Deezer account?

How can I close my deezer account permanently?

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Y
Runaway Baby
YuMRunaway Baby
asked in Subscription and payments
Subscription

Hello! Few days ago I've already payed for my Family account. But I still see payment requiests from Deezer on my bank card every day. Why its happens?

132
Johnathan.Deezer
K
Runaway Baby
Karlom12Runaway Baby
asked in Subscription and payments
paymen

Hello i have a deezer premium and i paid whole year plan but i keep receiving monthly subscription bill and i checked deezer subscription plan and i only have a receipt for a whole year payment but i keep getting bills every month.I do not have any other account or subscriptions and i never had them so please help me

151
Johnathan.Deezer
C
Tiny Dancer
Carolina Marques FernandesTiny Dancer
asked in Subscription and payments
membership help

My husband is not able to be a member for my family plan because it says we are from different country! But all of us were born in Brazil and we are living in Germany at this moment, we live together! this message does not make sense!!!!! I need help Asap!!!!!

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Johnathan.Deezer
C
Tiny Dancer
Carolina Marques FernandesTiny Dancer
asked in Subscription and payments
help with membership!

I have a family plan and my husband that lives with me is not able to be a member because it says the admin lives in a different country. but me and my husband live together!!!!! please help me with this!!!

282
Johnathan.Deezer
J
Tiny Dancer
jankocroTiny Dancer
asked in Subscription and payments
Can't unsubscribe from deezer email!

When I click Unsubsribe on the footer of Deezer emails, I get error from picture which is very, very iritating. Please unsubscribe me manually or give instructions on how to do it!Thanks, Janko

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Tiny Dancer
O
Runaway Baby
Oscar VillarrealRunaway Baby
asked in Subscription and payments
canโ€™t recover my premium

Hi - I was a deezer user a while ago and stopped it for a few months. I am trying to recover my account created in Mexico (I paid with my mexican CC) but the aystem brings my account to Europe and ask me to pay in euros. Can you help?

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O
Runaway Baby
B
Runaway Baby
BabeBabeRunaway Baby
asked in Subscription and payments
transfer music back from Amazon Music

Hello my name is sandra Chapman and I am trying to transfer my music from Amazon back to Deezer music and I can't login to my account even pay my plan or subscription how do I fixed this issue

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B
Runaway Baby
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Runaway Baby
Mr.AyvenRunaway Baby
asked in Subscription and payments
Price in Kazakhstan

Since the new year, the price for a family subscription has risen from $3.75 to $18, which is a 400% difference. For my country $18 is a lot. Why don't you have regional prices?

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M
Runaway Baby
K
Runaway Baby
KholofeloRunaway Baby
asked in Subscription and payments
Deezer not available in South africa

I have had a premium Deezer account for the past 2 or more years. Recently from the 2 of February my account is inactive. I logged in with my email and it requires me to sign up for payment again. Is my account completely removed?

4002
Johnathan.Deezer
mthwsc
Runaway Baby
mthwscRunaway Baby
asked in Subscription and payments
Deezer Premium issues

Hello, I've been a Deezer user for 5 years and it's the first time I'm having toubles accessing to Deezer Premium after paying for the subscription. Is anyone else experiencing issues with this?

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mthwsc
Runaway Baby
G
Runaway Baby
George1Runaway Baby
asked in Subscription and payments
set up new family

How do I leave the current family account and set up my own subscription? I have made my account independent but nothing is obvious as to what I do from there.

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G
Runaway Baby
A
Tiny Dancer
Amira SirajTiny Dancer
asked in Subscription and payments
payement

.

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Johnathan.Deezer
K
Runaway Baby
kauaalvesRunaway Baby
asked in Subscription and payments
DESVINCULAR O MERCADO LIVRE DA CONTA DEEZER

eu usei o teste grรกtis do mercado livre nessa conta deezer mas agora queria vincular o meu mercado livre em outra conta deezer, mas nรฃo consigo mesmo cancelando o plano e ativando novamente. pra explicar melhor: minha conta deezer (yannn3) foi vinculada ao meu mercado livre pelo nรญvel 6, mas agora eu queria desvincular essa conta (yannn3) do mercado livre e vincular a que eu uso normalmente (kauaaaalves). esse serviรงo nรฃo รฉ feito pelo mercado livre, segundo eles Cรณdigo de serviรงo 4102603096301

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Johnathan.Deezer
E
Runaway Baby
Emeka.EzechukwuRunaway Baby
asked in Subscription and payments
premium fee increased from NGN900 ($2) to $10.99

Hello Deezer team. I am a user from Nigeria. Last month my premium subscription fee was NGN900 (about $2) and this month I get a charge of $10.99 although it failed. I never got any notification of a price increase or a change of he applicable currency for my payments. I can not afford the $10.99 monthly subscription so might be forced to cancel my subscription if $10.99 monthly is the new fee. Please I need clarifications on this matter as soon as possible. Thank you. Kind regards.

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Johnathan.Deezer
O
Runaway Baby
OrnaaRunaway Baby
asked in Subscription and payments
abonnement

Bonjour, J ai souscris ร  un abonnement gratuit il y a 4 mois, il y a quelques jours j'ai voulu me dรฉsabonner pour cumuler un autre essaie gratuit de la Fnac mais impossible de me dรฉsabonner. Le 1 et fรฉvrier je vois sur mon compte bancaire un prรฉlรจvement de 17e99! Je suis trรจs mรฉcontente !!!! Impossible de joindre quelqu'un j'ai fais un mail sur deezer et on me rรฉpond en anglais sans rรฉponse ร  mon problรจme. Que faire? Merci

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Johnathan.Deezer
O
Tiny Dancer
odzodzTiny Dancer
asked in Subscription and payments
Change of price for Latvia

did any Latvian user have a spike in pricing unannounced to 10,99 a month in January? Or is it just me? Did you get any notice? Or did they just change the price all alone and charged my credit card because they felt like it?

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Johnathan.Deezer
I
Runaway Baby
Iain.MorrisonRunaway Baby
asked in Subscription and payments
different subscription rates

I am in Abu Dhabi and was offered to resubscribe to Deezer with an offer of AED 32 / month for the family package. When I continued to process at this rate, the price jumped to ยฃ17.99 / month ... this is an equivalent to nearly AED 80 / month. Why is this ? If you offer a price - you must follow through with it. Not going to subscribe until I get resolution of the pricing. Pricing is a big aspect of my streaming platform choice and with Spotify offering 3 months free ... I am interested to see how Deezer respond to this post.

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Runaway Baby
L
Runaway Baby
Lehanri Van VuurenRunaway Baby
asked in Subscription and payments
Subscription fees

Hi Deezer I have a query, I have been on deezer on the family plan since who knows when... I paid $7.49 till end Nov, since Dec the fees escalated to $17.99, I added two more family members. Is it because of that? Or did the subscription fees increase to more than double? Regards!

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L
Runaway Baby
A
Tiny Dancer
Alex1_998Tiny Dancer
asked in Subscription and payments
DELETE MY DEEZER ACCOUNT NOW

Hi, I want to delete immediatley my account

529617
A
Tiny Dancer
I
Runaway Baby
Ivan MarkevychRunaway Baby
asked in Subscription and payments
Subscribtion

Hello, dears. I don't see anywhere option where I can change payment method. Now Deezer is trying to use method which is not valid anymore, but don't give me an option to change it. Can you please help?

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Yula
Moderator
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Runaway Baby
monaminaRunaway Baby
asked in Subscription and payments
why is Deezer going to be deleted from Fitbit as from March 2023?

Just got an email from Fitbit announcing that Deezer will be deleted from Fitbit as from March 2023. Why?? I purposely bought premium account with Deezer because of that. Can we at least have an explanation given that I'm still paying premium with the increased fee ending up like this :(

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F
Tiny Dancer
S
Runaway Baby
SmadzadzaRunaway Baby
posted in Subscription and payments
Fraud

I have been trying to stop the monthly deductions due to been deducted twice a month. First paynen is from DezzerAfrica than EzzerAfrica. At first i thought it a mistake but it continued for months and i noticed it a same amount and the reference is the same. I cannot keep in paying for your companies failibg system. I have screenshots to prove it and unfortunately cannot reverse it at the bank Please deactivate ny account.

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S
Runaway Baby
A
Runaway Baby
Alessandro RicciRunaway Baby
asked in Subscription and payments
codice dazn deezer

Buongiorno a tutti,oggi รจ arrivata la mail col vaucher di 6 mesi deezer dazn,andando a inserirlo ,mi dice codice non valido...

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A
Runaway Baby

Hits of the moment

TERMS OF USE DEEZER COMMUNITY SITE