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  • July 29, 2023
  • 1 reply
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Hi, I had Deezer sometimes last year or earlier this year. I had to cancel for a time I tried to come back last night and all my downloads were gone so I cancelled again but I still got charged? Do I get reimbursed for the $10.99?

Best answer by GropplerZorn

hey @Kelly Hardinger 

just about everyone here on the forums are fellow subscribers such as yourself, and therefore do not have access to your account. I would suggest opening a ticket with deezer support and they can try to resolve the issue with you.

here is the link → https://support.deezer.com/hc/en-gb

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GropplerZorn
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  • July 29, 2023

hey @Kelly Hardinger 

just about everyone here on the forums are fellow subscribers such as yourself, and therefore do not have access to your account. I would suggest opening a ticket with deezer support and they can try to resolve the issue with you.

here is the link → https://support.deezer.com/hc/en-gb