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One Hit Wonder
Jvdbos
One Hit Wonder
August 9, 2023
Answered

my premium account stopped working

  • August 9, 2023
  • 1 reply
  • 137 views

My premium account stopped working and I can not access my playlists. It keeps saying to subscribe but I am subscribed.

How can I restore my account?

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    Best answer by GropplerZorn

    Hey there @Jvdbos 

    just about everyone here on the forums are fellow subscribers such as yourself, and therefore do not have access to your account. I would suggest opening a ticket with deezer support so they can assist you.

    here is the link → https://support.deezer.com/hc/en-gb

    in the meantime, I have no idea what troubleshooting steps you’ve already taken, so it’s difficult to offer suggestions.

    1 reply

    GropplerZorn
    Superuser
    GropplerZornAnswer
    Superuser
    August 9, 2023

    Hey there @Jvdbos 

    just about everyone here on the forums are fellow subscribers such as yourself, and therefore do not have access to your account. I would suggest opening a ticket with deezer support so they can assist you.

    here is the link → https://support.deezer.com/hc/en-gb

    in the meantime, I have no idea what troubleshooting steps you’ve already taken, so it’s difficult to offer suggestions.

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