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my premium account stopped working

  • August 9, 2023
  • 1 reply
  • 128 views
J
One Hit Wonder

My premium account stopped working and I can not access my playlists. It keeps saying to subscribe but I am subscribed.

How can I restore my account?

Best answer by GropplerZorn

Hey there @Jvdbos 

just about everyone here on the forums are fellow subscribers such as yourself, and therefore do not have access to your account. I would suggest opening a ticket with deezer support so they can assist you.

here is the link → https://support.deezer.com/hc/en-gb

in the meantime, I have no idea what troubleshooting steps you’ve already taken, so it’s difficult to offer suggestions.

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    1 reply

    GropplerZorn
    Superuser
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    • GropplerZorn
    • Superuser
    • Answer
    • August 9, 2023

    Hey there @Jvdbos 

    just about everyone here on the forums are fellow subscribers such as yourself, and therefore do not have access to your account. I would suggest opening a ticket with deezer support so they can assist you.

    here is the link → https://support.deezer.com/hc/en-gb

    in the meantime, I have no idea what troubleshooting steps you’ve already taken, so it’s difficult to offer suggestions.

    Deezer Legend
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