My premium account stopped working and I can not access my playlists. It keeps saying to subscribe but I am subscribed.
How can I restore my account?
Best answer by GropplerZorn
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Userlevel 7
+17
- Deezer Legend
- 879 replies
-
9 August 2023
- Answer
Hey there
just about everyone here on the forums are fellow subscribers such as yourself, and therefore do not have access to your account. I would suggest opening a ticket with deezer support so they can assist you.
here is the link → https://support.deezer.com/hc/en-gb
in the meantime, I have no idea what troubleshooting steps you’ve already taken, so it’s difficult to offer suggestions.
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