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Hi iv just reactivated my Deezer account via email with offer off £6.99 for 12months & payed it then iv just downloaded Deezer app & signed in & it's not updating so still no premium is back activated what can I do please 

I wish to unsubscribe, to this service & just listen for free but its still taking money out of my bank account how do I stop this, has I can't get into my deezer account 

in the UK, with Deezer Premium, do you get 1411kbit/s FLAC audio?  If so, what is the benefit of Deezer HiFi over Deezer Premium?

I have a family account. How do I change the administrator?  

Hello! My band “Against the Storm” released its first single on 6/10/22 however I noticed our single/album was put on another artist profile called “Against The Storm”. I cannot create my artist profile!Please help thank you!

Please help me someone from USA log in in my Deezer acc from Samsung Galaxy S21 Ultra i changed my password and log him off from dezzer application. How i know he is completely gone ?  Or how someone log in if i didnt give my password to anyone. Please HELP !!!

Ik probeer een familie abonnement te nemen maar kan niet via ideal betalen. Ik word niet doorgeschakeld naar de ING app op mijn telefoon. Wat nu?

I got poweramp equaliser, and deezer app didn't have te option to connect with this app.

Hello there 👋 Is there any chance to have full Ukrainian translation for iOS app? 

Deezer is still not available on Google Home in Belgium. It’s a shame need I to switch over to Spotify?

Hi Admin, I would like to find out how to add mp3 tracks using Android app, I tried but there is no option that allows you to do so. At the moment I am only seeing the adding option on the Desktop app.  Regards 

Hi. I'm a new artist that released my first single on the "25 May 2022."My artist name is Sassie, I'm a female rapper and my single "Out Crazy" is showing up on other artist accounts with the same artist name "Sassie." This has caused that I can't create my own artist profile on Deezer.PLEASE HELP.Here's the link to my single "Out Crazy":https://deezer.page.link/NuC54LeJp1jgJTcx8 Here are the links to all the other "Sassie" artists with the same name:https://deezer.page.link/LhWLi5dGdc2HktkF8 https://deezer.page.link/x6Y4FootqF71mmD28 https://deezer.page.link/M4Xjk9DAVVMQk6RSA https://deezer.page.link/mifRzZhGxnLeQqNn6

I have a basic free acct. & my daughter has a premium membership acct. which we would like to add me on. How do we merge my acct. with hers? (I’m already shown as an added member when I log into the acct. using her sign up email details, but get an error message when I try to log into my profile which she has added that “this acct. is no longer valid”. What do we need to do?

I have paid to renew my subscription through the apple appstore but my account says free still

Why is Missing album Whitesnake. Northwind is not listed in Deezer when other Whitesnake albums are available?

My music stops after the first song !!

Hi, received a discount off via email for a premium account. £6.99 for 12 months then £11.99 from month 13.Is there a similar deal for the Family subscription?UK website only shows a 3 month discount then full price £17.99 from month 4.Thanks 

I was trying several times to login on my desktop app but it still doesn't work. White screen pops up and again login and register tabs. I cleared my browser cash and cookies but it still doesn't work. I'm using windows 7 64bit. Tried to reinstall it but its useless. Just switched from Spotify and I noticed radical change in looks and personalization and its bad to be honest, I'm using it on the phone too and its much slower than Spotify, need so much time to load songs. I would from you guys to make it faster and much prettier for using, add more themes maybe and make it more useful.

Hi when I play tracks in offline mode and normal mode the tracks randomly stop whilst playing, how can I resolve this as its really annoying I've also cleared the cache and its still happening 

Are there plans for Deezer app on the Galaxy Watch 4 classic have had Deezer premium since the start, never gave a thought to use Spotify but now when Deezer don't have a app for my new watch hmm.. hope Deezer makes the decision to create a app for the watch community.Best regard Loong time deezer user 

When will you purchase the Shazam application? Or make your own like Google??

Good afternoon, I have a problem with the premium subscription.In your app it says that the premium subscription costs $3.99.When I choose this subscription, I see the following information that after a month of free access, I have to pay 13 Swiss Francs!My region of the application is Ukraine, but I am located in Switzerland, why does not the standard payment work?If it's $4, then let it be $4.Not a conversion due to another country. 

My playlist is only playing a few lines of each song and blurring into a few lines of another song. It’s on a loop like snippets of 9 or so songs that never end. How can I hear each song on my playlist in it’s entirety? This is driving me to madness!  If this can’t be fixed I want my subscription canceled, as this is my second attempt for help and I only subscribed a few days ago.

Every time I choose music to play in the app, it randomly switching to another music after few seconds playing music I`ve chosen. I`ve attached a video of my screen. 

I'm gonna change my phone soon and install deezer app on my new phone, If I sign into my account on the new phone will the  downloaded albums be on there as they're saved to my micro sd card or do I have to redownload them which itself would be a pain.