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Replies posted by Johnathan.Deezer

622 Replies

Newest first

Oldest first

Nina NeboDeezer Legend

published in Music Box

RudiThe Godfather

published in Features & Feedback

Got an idea? Request a feature 🚀Tutorial

Thank you for it @Th3_Z! I sent it to our catalogue team too, but that usually happen, because the artist decided that and we can’t change it. 😔

5056105

1 month ago

ScxttLover

asked in Other devices

will the tv apps ever be updated?

Hi @Scxtt! Sorry about that. For now we don’t have any date to update the app on the TVs, but our developers are trying to work with the TV companies to improve the app with them too. 🙇🏽Also, it’s no plans to kill the app from the TVs, no worries.🙂Any updates I let you know here.😉

1 year ago

divya ganesanTiny Dancer

asked in iOS

Require API Auth

This really sucks. Deezer seems to block your account / app once you travel to places that are... How shall I say... Not wasp? French? White? This is really not true and really sad for you to say this, one of our biggest markets is Brazil! My daughter is part of our family account and I have the same problem since she traveled to South America a few days ago. Perhaps there is indeed a problem with different locations. Hello @Hamilka! Sorry about it, can you please check it with our Customer Care Team, they can have a look on it to help you.🕵🏽

1 year ago

Jaime.Community Manager

published in Deezer Catalogue

▶ REPORT HERE: Artist/albums/songs with wrong profile/pageReport

To all independent artists! The playlist on our home page is dedicated to you, add it to your favourites and share your music with the rest of the community 🤘🏽 If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out. With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! improvements are always on the pipeline, but there’s only so much we can do... So nothing better than counting on you, to let us know where we can improve! Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest P:S: If you are an artist based in the UK, France and Germany we have a great opportunity for debuting artists of all genre

163021608

13 hours ago

Jaime.Community Manager

published in Deezer Catalogue

▶ REPORT HERE: Artist/albums/songs with wrong profile/pageReport

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out. Dear Deezer helpers This Australian artist ‘George’ is mixed up in a listing with several other artists called ‘George’. As far as I know, this is the Australian George’s only album: https://deezer.page.link/zow7pDz65sgqgc5E8 Can this album be added to a separate artist listing for this ‘George’? With sincere thanks, Adam Hey @adamfblakester! Perfect, it’s updated now.https://www.deezer.com/en/artist/206162957 😊

163021608

13 hours ago

max0086Runaway Baby

asked in Subscription and payments

Play fi problem deezer hifi

Hello @max0086!Sorry about it, I sent your request to our developers. 🕵🏽Any updates related to it I let you know.🙇🏿Take care.

1 year ago

Christy.Slater

asked in Subscription and payments

How do you clear all your favourite tracks?

Thank you for the info @Joltaic! 😊

27 days ago

deJIolTiny Dancer

asked in Subscription and payments

manage my subscribition

Hey @deJIol! Please try to do it through your computer on our webpage, if you still can’t change it, please check it with our Customer Care Team, they can help you on it. 😊Take care!

1 year ago

samuel00Tiny Dancer

posted in Music Tribe

my today recommandation (2): SNAP by Rosa Linn

I love the lyrics of that one! Very nice one too! 👌🏽

1 year ago

samuel00Tiny Dancer

posted in Music Tribe

my today recommandation: celestial by Ed Sherran

Thank you for it @samuel00! That’s a really nice song! 😊

1 year ago

Dave997Runaway Baby

asked in Features & Feedback

Why is timer not available when using flow?

Thank you for your help @samuel00! Our developers are working to return the timer on Flow as well @Dave997! I hope that will came up soon, but for now, we don’t have any date on it. 😔Take care.

1 year ago

Peter FlinnRunaway Baby

asked in Deezer Catalogue

Track not available in your country

Hey @Peter Flinn!Really sorry about it. Unfortunately, we can’t change that from Deezer side, as it’s an Artist decision. 😕Take care.

10 months ago

a.schaijk6Runaway Baby

asked in iOS

deezer met reclame

Hey @a.schaijk6! Sorry about it. On that case, you need to contact our Customer Care Team, they can help to check it out for you. 😊Take care.🤙🏼

1 year ago

wormpriestRunaway Baby

asked in Android

Discographies?? (android)

Thank you for the info @Andre.N! Appreciate it! 🙏🏼

1 year ago

CesiRunaway Baby

posted in Deezer Catalogue

Song added to wrong artist page

Hey @Lppassy!Thank you for your contact. Your artist page is here. =)Take care.✌🏽

8 days ago

Nir NakavRunaway Baby

asked in iOS

Language support

Hi @Anthony76! For now we don’t have plans to remove other languages, no worries. 😊Take care.

1 year ago

Perrycox9Tiny Dancer

posted in iOS

Error MS2004

Thank you @stevezissou27 & @Bmcg! 🙏🏼

1 year ago

Jaime.Community Manager

published in Deezer Catalogue

▶ REPORT HERE: Artist/albums/songs with wrong profile/pageReport

Hello, My bands profile has recently had another artist, with the same name, release an album on our page. Our Artist page : https://www.deezer.com/us/artist/1315323?gclid=CjwKCAiAyfybBhBKEiwAgtB7ftHcjTqPy2SGtSOMvPy47Gz8aWrSAzB5nsj6cXY9WDUZopaT7EiT6hoCBQoQAvD_BwE The album that should not be on our page: https://deezer.page.link/n4s67zPBg47xgkm28 We would love to have this corrected ASAP, thank you! Hey @Dylan Pendleton! Your artist page is updated! 🤗

163021608

13 hours ago

Jaime.Community Manager

published in Deezer Catalogue

▶ REPORT HERE: Artist/albums/songs with wrong profile/pageReport

Good afternoon, I’ve noticed that there are 3 songs that are mixed up on my Artist Page. Apparently, there’s another artist named “Ghurab”, but his music isn’t related to mine. I’d like to have those songs removed from my profile. I only have one single released for now, and is called “Solitude”. My artist profile is: https://creators.deezer.com/edit/artist/13668993 (UPC: 197632503006) The 3 songs on my Artist Profile to be removed are: https://deezer.page.link/jCrGL9L757YXaUF49 https://deezer.page.link/fc4apscjL4CjdpnY7 https://deezer.page.link/54hPxYDjL7ZMhz8J7 Thank you for your help! I just removed those three from your artist page! Now should be fine @Marcos Curet! 😁

163021608

13 hours ago

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