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One Hit Wonder
March 17, 2023
Answered

Why I was charged for payment if you promise 1 month for free?

  • March 17, 2023
  • 2 replies
  • 39 views

Why I was charged immediately if 1 month is for free?

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    Best answer by Noam Asulin

    Are U sure you didn’t take advantage on the free 1 month already ? 

    If you didn’t you may contact support directly to check that for you . 

    I believe that if it’s a mistake you will be refunded .

     

    You may contact support below : 

    https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer

    2 replies

    Noam Asulin
    Superuser
    Bezi since 2017
    March 19, 2023

    Are U sure you didn’t take advantage on the free 1 month already ? 

    If you didn’t you may contact support directly to check that for you . 

    I believe that if it’s a mistake you will be refunded .

     

    You may contact support below : 

    https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer

    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
    Johnathan.Deezer
    Ultimate Superstar
    Ultimate Superstar
    March 19, 2023

    Thank you @Noam Asulin! 😊

    JohnathanF