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Why I was charged for payment if you promise 1 month for free?


Why I was charged immediately if 1 month is for free?

Best answer by Noam Asulin

Are U sure you didn’t take advantage on the free 1 month already ? 

If you didn’t you may contact support directly to check that for you . 

I believe that if it’s a mistake you will be refunded .

 

You may contact support below : 

https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer

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2 replies

Noam Asulin
Deezer Legend
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  • Bezi since 2017
  • 2444 replies
  • Answer
  • March 19, 2023

Are U sure you didn’t take advantage on the free 1 month already ? 

If you didn’t you may contact support directly to check that for you . 

I believe that if it’s a mistake you will be refunded .

 

You may contact support below : 

https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer


Johnathan.Deezer
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Thank you @Noam Asulin! 😊