Answered

manage my subscribition

  • 17 March 2023
  • 1 reply
  • 43 views

Hello, when I go to subscription management, I can't change my subscription plan for some reason. I would like to switch to a family subscription, but I can't choose anything other than a premium subscription. can you help me?

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Best answer by Johnathan.Deezer 18 March 2023, 19:39

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Userlevel 5
Badge +6

Hey @deJIol

Please try to do it through your computer on our webpage, if you still can’t change it, please check it with our Customer Care Team, they can help you on it. 😊

Take care!